"No More Hassle Visiting the Station Office... Busan Transportation Corporation Introduces First-Ever Automatic Cash Receipt System in Public Transit"
Registration Required When Purchasing Tickets, Automatic Issuance via App
There is no longer a need to visit the station office in the subway station to receive a cash receipt after purchasing a single-use ticket for the Busan Metro.
Busan Transportation Corporation (President Lee Byungjin) announced on the 19th that it has independently developed an 'Automated Cash Receipt Issuance System,' allowing Busan Metro passengers to conveniently receive income deduction benefits.
Busan Transportation Corporation develops and distributes an automated system for issuing cash receipt tickets.
View original imagePreviously, customers who wanted to receive a cash receipt for a single-use ticket had to visit the station office with the ticket in hand and request the issuance of a cash receipt.
With the development of this system, customers purchasing single-use tickets at the station can directly enter their mobile phone number at the time of purchase, or if they missed this step, they can use the receipt to register on the National Tax Service website to receive a cash receipt.
In particular, when using the Busan Metro mobile app, once registered for the first time, cash receipts are automatically issued for both single-use and commuter passes. The details of the cash receipt can be checked on the National Tax Service website two days after the transaction date, and the receipt is automatically canceled in case of a refund.
An official from the corporation explained that the inconvenience of having to visit the station office in person with a single-use ticket to apply for a cash receipt has been resolved, significantly reducing the procedure and time required for processing. In addition, by proactively providing customers with income deduction benefits worth approximately 5.3 billion KRW per year, which were previously lost due to unissued cash receipts, the quality of customer service is expected to improve significantly.
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Lee Byungjin, President of Busan Transportation Corporation, stated, "We are constantly striving to respond quickly to changing environments and to enhance customer satisfaction as the region's leading public enterprise. With the introduction of this automated cash receipt issuance system, we promise to provide services that meet the expectations of our citizens and create a more convenient metro environment."
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