Gyeonggi-do to Introduce Advance Reservation for 'Special Transportation' Regional Travel on the 28th

Gyeonggi Province will implement a pre-reservation system for inter-city/county travel on 'special transportation services' (commonly known as disabled call taxis) limited to three activities: hospital visits, commuting to and from work, and school travel, starting from the 28th. Previously, only the 'immediate call' method was available, which caused issues such as dispatch delays.

Gyeonggi Province announced on the 24th that after a pilot operation in Anyang and Uiwang on the 26th and 27th, from the 28th the pre-reservation for inter-city/county travel (metropolitan travel within the province) using special transportation services will be accepted through the Gyeonggi Metropolitan Travel Support Center website (ggsts.gg.go.kr), app, and call center (1666-0420) across all 31 cities and counties.

Special transportation services refer to vehicles equipped with wheelchair boarding facilities to support the mobility of severely disabled pedestrians who experience difficulty in movement, in accordance with the 'Act on the Promotion of Convenience for Transportation Vulnerable Persons.'

Gyeonggi-do Special Transportation Wide-Area Travel Advance Reservation Guide Poster

Since October last year, Gyeonggi Province has been operating special transportation services between cities and counties, but only the 'immediate call' method was available when needed. Due to a shortage of operating vehicles and other reasons, complaints about dispatch delays continued to occur, leading to the decision to introduce a pre-reservation system similar to the 'metropolitan operation' special transportation services between Gyeonggi, Seoul, and Incheon.

Pre-reservation must be made one day in advance when transportation-vulnerable persons with the purpose of hospital visits, school travel, or commuting travel between cities and counties use the service. For hospital visits, reservation details must be confirmed upon boarding. For school travel and commuting, a certificate of enrollment and a certificate of employment must be submitted in advance. Pre-reservations can be made from 7 a.m. to 10 p.m. one day before use. In this case, vehicles can be used between 8 a.m. and 8 p.m. the following day.

Detailed methods for using the pre-reservation system and other inquiries can be confirmed through the Gyeonggi Transportation Corporation Metropolitan Travel Support Center (website, call center).

Meanwhile, since October 2023, Gyeonggi Province’s special transportation services have classified the 31 cities and counties as one living zone to enable metropolitan travel within the province, and since December 2023, metropolitan travel between Gyeonggi, Seoul, and Incheon has been implemented through a business agreement.

As of December last year, Gyeonggi Province operates the largest number of special transportation vehicles nationwide with 1,209 vehicles. Considering past metropolitan operation performance and residents’ convenience, about 10% of Gyeonggi’s special transportation vehicles have been allocated as pre-reservation vehicles for metropolitan travel within the province and the metropolitan area.

Um Gi-man, Director of the Gyeonggi Metropolitan Transportation Policy Division, said, "To enhance user convenience, Gyeonggi Province and cities/counties are matching budgets this year to introduce vehicles exclusively for transportation-vulnerable persons," adding, "We will promote the distribution of demand that was previously concentrated only on special transportation services so that more transportation-vulnerable residents of Gyeonggi Province can use the service."

This content was produced with the assistance of AI translation services.