Air Conditioner Cleaning Also on 'Kmong'... Full-Scale Launch of Offline Lifestyle Services
Freelancer Brokerage Platform Covering Online and Offline
Focusing on Professional Cleaning and Lifestyle Services
Kmong, which operates a freelancer marketplace, announced on the 8th that it will expand its business into the offline lifestyle service sector. Since its launch in 2012, Kmong has focused on specialized areas conducted remotely such as programming, design, marketing, video/photo, and translation, establishing itself as a freelancer intermediary platform connecting experts and customers by field.
This time, Kmong plans to strengthen the offline lifestyle service sector, including cleaning, through a category reorganization. To this end, it intends to secure related experts and solidify its position as a comprehensive freelancer marketplace covering both online and offline services.
Previously, Kmong stepped into the professional cleaning sector with its 'Bindaepobia' solution service and has now expanded to essential areas in customers' daily lives such as air conditioner, washing machine, mattress, and moving-in cleaning, providing full-fledged lifestyle services. In particular, a rigorous screening process was applied, including user evaluations based on actual service cases and verification of satisfaction from Kmong employees after using the service when selecting experts.
First, to assist customers struggling with soaring demand and price increases during the summer peak season, Kmong is holding an 'Air Conditioner Early Bird Cleaning Promotion' starting this month. It offers the industry's lowest prices with up to 40% discounts through verified companies with over 30,000 cumulative services. To enhance customer satisfaction, Kmong implements a customer safety guarantee system including 100% refunds for unfair additional charges on-site, pre-cleaning inspections and damage prevention net installation, and immediate reassignment of experts in case of cancellations.
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Kim Taeheon, CEO of Kmong, said, “Leveraging Kmong’s know-how as a leader in the business expert matching market, we have expanded into matching lifestyle service experts offline as well. We will cover all areas where experts are needed and become a platform that satisfies diverse customer demands.”
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