"We Will Protect Residents' Rights" ... Changwon Special City to Conduct Joint Housing Management Audit

Establishment of the Apartment Audit Team for Transparent and Systematic
Apartment Management to Create a Solid Residential Environment

Changwon City, Gyeongnam Special City, established the Apartment Management Audit Team and formulated the '2024 Apartment Management Audit Plan' on the 27th to enhance the efficiency of apartment management and protect the rights and interests of residents, thereby creating a safe and secure residential culture.

Changwon Special City Establishes 2024 Joint Housing Management Audit Promotion Plan.

Apartments in Changwon City account for 65% of all households, and most new housing is also being constructed as apartments, resulting in an increasing proportion of apartments each year. To actively address various conflicts and disputes such as disputes between residents and management offices, improper management fee expenditures, and noise between floors, and to improve residents' living conditions, the city established a dedicated Apartment Management Audit Team in January this year.

The Apartment Management Audit Team systematically organizes ▲analysis of audit status and types of issues pointed out over the past five years ▲analysis of audit implementation content, procedures, and best practices ▲inspection checklists for apartment management conditions, and based on this data, conducts thorough audits. In particular, the checklist is subdivided by fields such as budget and accounting, construction and services, long-term repair and safety management, residents' representative meetings, and election management committees, making it easy to understand. It is posted on the Changwon City website bulletin board as basic data for apartment operation for anyone to use.

The audit targets planned for this year are 20 apartment complexes subject to mandatory management, focusing on management and operation, accounting, long-term repair, facility maintenance, and safety management plans.

Additionally, through status and condition inspections of the 'Apartment Management Support Project,' which supports repair costs for aging common facilities in apartments (with a scale of 1 billion KRW in 2024, providing up to 20 to 40 million KRW per complex), measures will be established to address any issues, ensuring sound project implementation without budget waste.

Starting this year, the focus will be on guiding improvements in apartment management rather than punitive audits, preventing conflicts and disputes within apartments in advance through education on violations of related laws and regulations, and fostering a transparent management culture. Furthermore, systematic management of the implementation status of existing administrative measures and post-audit management through the publication and distribution of audit casebooks will be emphasized.

An Je-moon, Director of the Urban Policy Bureau, stated, “We will operate the audit system to strengthen the expertise of management entities and residents' representative meetings to establish a transparent apartment management culture,” and added, “We will continue to do our best to protect the rights and interests of residents and create a solid apartment living environment.”

This content was produced with the assistance of AI translation services.