Operation of 'Conflict Management Counseling Center' in Gwangsan-gu, Gwangju
Gwangsan-gu, Gwangju Metropolitan City, is operating a conflict management counseling center for public officials.
Public conflict refers to clashes between stakeholders that occur during the process of establishing or implementing public policies.
Typical examples include opposition to undesirable facilities, heated competition to attract preferred facilities, disputes over development and preservation, conflicts surrounding permits and approvals, and small group conflicts.
Such public conflicts can cause not only distrust in administration but also high social costs due to repeated exhausting debates.
The conflict management counseling center was launched to alleviate the workload of public officials caused by public conflicts and to help them wisely cope with problems.
Starting from the 14th until November, once a month, conflict management experts will visit Gwangsan-gu Office to provide customized counseling and proactive conflict management advice to public officials who wish to receive it.
They will systematically teach how to respond to conflicts according to each case and guide the practical application of the acquired conflict management strategies.
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For cases requiring long-term management, 1:1 in-depth consultation, real-time communication through online and offline channels, and continuous counseling will be provided to support finding reasonable solutions.
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