Naver ClovaX Begins 'Skill' Integration with Kurly, Wanted, and Triple to Enhance Usability

Naver's conversational artificial intelligence (AI) service ClovaX announced on the 1st that it has started skill integration with the retail tech service 'Coupang', AI matching recruitment platform 'Wanted', and hyper-personalized travel platform 'Triple' through a service update.

Skills are functions that link the latest and specialized information from each service with ClovaX to help the AI provide more accurate answers. Through the update conducted on the 30th of last month, ClovaX expanded its connections with external services following Naver's own services such as Naver Shopping and Naver Travel, as well as the mobility platform Socar skill added last November.

The newly integrated external services are expected to further enhance ClovaX's usability in daily life. When activating the Coupang skill and entering a query like "Find winter snacks that elementary school students like," ClovaX recommends products along with useful information such as price and number of reviews, as well as links to make purchases.

If you want to quickly check the latest job openings that suit you, by activating the Wanted skill and entering a query like "I am a UX designer with 5 years of experience, find companies I can apply to now" in the ClovaX chat window, ClovaX organizes and presents job postings suitable for the position and years of experience based on information from the Wanted platform.

Additionally, based on ClovaX's answers, routes are provided to easily move to each service so that users can proceed with job applications, venue reservations, or product purchases. When selecting the Triple skill and requesting travel plan creation with a phrase like "Recommend a 3-night 4-day itinerary for Osaka," ClovaX shows the optimal itinerary composed by the Triple service based on the destination and schedule. Then, through links in the response, users can move to the Triple application to check detailed information about the destination or book accommodations and tours.

Naver plans to collaborate to introduce ClovaX skills to specialized services that can enhance productivity and expertise, such as document creation and knowledge exploration. Sung Nak-ho, head of Naver Cloud Hyperscale AI Technology, said, "The ability of generative AI to actively connect with other systems and perform complex tasks will receive more attention in the future," adding, "We will expand the ClovaX skill ecosystem, advance the model, and develop it into an AI service that can provide real value to users."

Meanwhile, ClovaX is a conversational AI agent service applied with Naver's ultra-large-scale AI HyperClovaX. It continuously improves performance using user feedback and is becoming more user-friendly. Through last year's updates, writing, coding, and logical reasoning abilities in the productivity field were enhanced, and updates to strengthen creative and logical writing skills were recently carried out. Functions to upload documents or images and interact with ClovaX to summarize or organize document contents or edit images have also been added.

This content was produced with the assistance of AI translation services.