Main Screen, Inquiry, Transfer, Open Banking,
Sign-up and Other Core Service UX/UI Revamp

BNK Gyeongnam Bank announced on the 29th that it has renewed and reopened its mobile banking app to further enhance customer convenience and intuitiveness.


BNK Gyeongnam Bank set the renewal concept as "Finance Made by Me" and implemented a customized mobile banking app emphasizing customer-oriented UX/UI.

Mobile Banking App Renewal Opened.

Mobile Banking App Renewal Opened.

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The mobile banking app renewal focused on making it easy and convenient for customers to access and use the menus and services they use most frequently.


The revamped main screen is designed to allow quick transfers without switching screens by setting either a BNK Gyeongnam Bank account or another bank account as the primary account.


The required amount in the account can be immediately topped up from linked accounts at other banks, and accounts can be expanded to view all at once.


Additionally, a "My Menu" feature was added, allowing users to register frequently used menus for instant access to desired functions.


Transfers and inquiries, the most commonly used features in the mobile banking app, have become simpler and easier.


When entering the recipient's account number, the bank is automatically identified, and a photo transfer function is provided that automatically recognizes the account number when captured with the camera.


Transfers between own accounts can be done with a single touch, and a bulk transfer feature was added to easily and quickly transfer to multiple recipients at once.


The inquiry screen UI was improved to clearly distinguish between BNK Gyeongnam Bank and other financial institutions.


In addition, the "Large Font Mode," designed with simple and convenient core functions for visually impaired and senior customers, was also upgraded.


The transfer screen familiar to seniors, similar to filling out a slip when withdrawing money at a branch, is provided, and the process steps are displayed to further enhance usability.


Lee Joo-hyung, Executive Director of the Digital Finance Headquarters, stated, "Through this renewal, customers can now arrange the menus and main screen they want directly on the BNK Gyeongnam Bank mobile banking app. We have further improved the convenience and accessibility of key mobile banking services such as membership registration, inquiries, and transfers. BNK Gyeongnam Bank will continue to strive to provide financial services that customers prefer and find easy to use."



Meanwhile, to commemorate the reopening of the mobile banking app, BNK Gyeongnam Bank is holding an event until February 25, where 500 customers each week, totaling 2,000, who use the mobile banking app will be selected by lottery to receive coffee coupons.


This content was produced with the assistance of AI translation services.

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