Lotte Duty Free Grand Opening at Singapore Changi Airport Branch

"Over 1 Trillion Won in Annual Overseas Sales"

Lotte Duty Free announced on the 21st that it held the grand opening ceremony of its Singapore Changi Airport store and that all 19 stores are officially operational.

Lotte Duty Free entered Singapore after winning the Changi Airport duty-free business rights, which had been operated by the US DFS for 40 years, in 2019. However, due to the COVID-19 pandemic, only some stores have been operating since June 2020. After air travel routes reopened, all stores resumed operations starting December last year.

The Changi Airport store is the largest among Lotte Duty Free’s overseas stores, with a total area of approximately 8,000㎡. Changi Airport is a global hub airport with an annual passenger volume of about 70 million in 2019 before COVID-19, and as of November last year, passenger numbers have recovered to about 90% of the 2019 level.

On the 19th, Lotte Duty Free held the grand opening ceremony of its Singapore Changi Airport store. From the third person on the left, Kim Junam, CEO of Lotte Duty Free; Li Suhyang, CEO of Changi Airport Group; and Lotte Duty Free model Lee Junho. Photo by Lotte Duty Free

Lotte Duty Free expects the number of passengers at Changi Airport this year to exceed pre-COVID levels and plans to increase overseas sales to over 1 trillion KRW annually based on the normalization of the Changi Airport store.

Lotte Duty Free exclusively sells liquor and tobacco products at the Changi Airport store. It offers over 430 brands including single malt whiskies such as Macallan and Glenfiddich, as well as wine and vodka. Until the 16th of next month, a Mo?t Hennessy pop-up store will be open featuring limited edition products.

Experience elements have been enhanced using the latest technologies such as robotic bartenders, large media displays, and smart mirrors where customers can take photos with K-pop stars.

Kim Joo-nam, CEO of Lotte Duty Free, said at the opening ceremony, "The Changi Airport store will be the cornerstone for Lotte Duty Free to make a quantum jump as a global travel retail company."

This content was produced with the assistance of AI translation services.