Mundong Kwon, CEO of Shinhan Card, "Work Must Prioritize Social and Customer Value"

Moon Dong-kwon, CEO of Shinhan Card, held the "2023 Performance Evaluation Conference" on the 12th at Dongdaemun Design Plaza (DDP) in Jung-gu, Seoul.

Shinhan Card announced on the 14th that it held the ‘2023 Performance Evaluation Conference’ at Dongdaemun Design Plaza (DDP) in Jung-gu, Seoul on the 12th.

The Performance Evaluation Conference is the biggest annual internal event that selects and encourages departments and employees who achieved outstanding results over the past year. It was held with the participation of all employees both online and offline.

On this day, Jin Ok-dong, Chairman of Shinhan Financial Group, said in his encouragement speech, “This year, the group set the strategic goal of ‘Customer-Centered First-Class Shinhan, Innovation and Challenge Breaking the Mold,’” and added, “I hope Shinhan Card, which has always strived to drive change, will take the lead in innovation and challenges that break the mold.”

Moon Dong-kwon, CEO of Shinhan Card, said in his encouragement speech, “Despite the uncertain business environment over the past year, we were able to overcome difficulties together and grow one step further through flexible sales and structural improvements,” and added, “The achievements of last year are the result of the dedication of all Shinhan Card employees and collaboration with group companies.” He urged everyone to prioritize social and customer values in their work to become the most loved company by customers and the market by faithfully fulfilling their roles and responsibilities.

At the Performance Evaluation Conference, the Gyeonggi Branch won the grand prize in the organizational category for achieving the best results in all areas, including member and merchant marketing last year.

The venue where the conference was held also featured various programs for employees to enjoy, including an experience zone using various character products that have recently gained great popularity, an introduction to artificial intelligence (AI) solutions, and a demonstration of Shinhan SOL Pay payments.

Before the conference, Shinhan Card also held the ‘2024 First Half Business Strategy Meeting’ to overcome the complex crisis situation this year. About 200 executives and department heads participated in this meeting, where Shinhan Card presented the strategic direction called ‘Triple One.’ Triple One means ▲solidifying the No. 1 position in the market by maintaining both external scale and internal substance through structural improvement, ▲placing the highest value on customer centricity and providing a higher level of customer experience to become a first-class company recognized by customers, and ▲the united spirit of all Shinhan Card employees.

This content was produced with the assistance of AI translation services.