Gyeonggi-do Jeonse Damage Support Center Introduces Chatbot Service... 24-Hour Consultation

Guidance on the Chatbot Service of Gyeonggi-do Jeonse Damage Support Center

The Gyeonggi-do Jeonse Damage Support Center operates a chatbot service available 24/7 on the Gyeonggi-do Housing Welfare Portal website and KakaoTalk.

The Gyeonggi-do Jeonse Damage Support Center chatbot provides information on ▲Introduction to the Gyeonggi-do Jeonse Damage Support Center ▲Support for victims of Jeonse fraud and guidance on applying for the Special Act on Housing Stability ▲Jeonse fraud prevention methods. Detailed content includes financial and legal consultations, support details for victims under the Special Act, step-by-step fraud prevention tips for lease contract preparation, and frequently asked questions about using the center.

To use the service, add the ‘Gyeonggi-do Jeonse Damage Support Center’ channel as a friend via KakaoTalk’s friend search function and click the chatbot icon, or visit the Gyeonggi-do Housing Welfare Portal website (https://housing.gg.go.kr) and click the chatbot icon.

Lee Kyung-seon, head of the Gyeonggi-do Jeonse Damage Support Center, stated, "Through the KakaoTalk chatbot service, which is not limited to a specific age group, we aim to improve information accessibility and resolve victims’ inquiries in real time with 24-hour guidance."

The Gyeonggi-do Jeonse Damage Support Center plans to continuously update and enhance the chatbot service by analyzing users’ search records and data usage.

This content was produced with the assistance of AI translation services.