Minister Sang-min Lee: "Great inconvenience to the public due to administrative network failure... Apologies"

Minister of the Interior and Safety Sang-min Lee expressed regret, saying, "Due to the failure of the local administrative information system, the processing of civil complaints at local government offices and 'Government24' was delayed and suspended, causing great inconvenience to the public," and added, "I apologize to the public."

On the 18th, Minister Lee made these remarks during his opening speech at the 'Local Administrative Computer Service Failure Countermeasures Headquarters' meeting held at the Government Seoul Office in Gwanghwamun, Seoul.

He stated, "We will do our best to restore all services as soon as possible," and emphasized, "Apart from the technical recovery, we will take all measures to ensure that the public does not suffer any disadvantages due to this failure." He also pledged, "We will thoroughly investigate the cause of the failure and do our utmost to prevent such situations from happening again."

Minister Lee then instructed a thorough inspection of all other administrative network systems managed by the Ministry of the Interior and Safety, such as the government document distribution network and the information disclosure portal, and ordered verification and inspection of any abnormalities in the computer systems jointly managed by the Ministry and local governments.

The Ministry of the Interior and Safety has deployed over 100 experts to analyze the cause and focus on restoring the local administrative computer service failure, known as the 'Sido Saeol Administrative System.' As recovery efforts showed some progress, the government online civil service 'Government24,' which had been suspended the previous day, was temporarily resumed on the morning of the 18th. The Ministry reported that Government24 is currently operating smoothly.

Starting from the afternoon of the same day, with the cooperation of local governments, system inspections were conducted at each city, county, district, and town/village community center.

Earlier, Minister Lee, who had been on a business trip to Portugal and the United States from the 12th to the 19th, canceled the remaining schedule and returned early on the afternoon of the 18th after receiving a report on the computer service failure situation from Deputy Minister Gi-dong Ko of the Ministry of the Interior and Safety.

This content was produced with the assistance of AI translation services.