Samsung Electronics Service Operates 'Holgabun Healing Camp' for Employees

Workshop in 6 Regions Nationwide from 7 to 29
Over 180 Participants Including Engineers and Counselors

Samsung Electronics Service announced on the 9th that it is conducting the employee 'Holgabun Healing Camp' from the 7th to the 29th in six regions including Icheon, Gyeonggi-do, Jecheon, Chungbuk, and Cheongsong, Gyeongbuk. About 180 service engineers and counselors are participating in the camp.

The camp is a healing workshop to relieve stress and recharge through various experiential activities. It has been held for 11 years since its introduction in 2013. The program contributes to improving service quality by enhancing employee resilience.

Samsung Electronics Service employees meditating at the "Holgabun Healing Camp" held at Eden Paradise Hotel in Icheon, Gyeonggi Province, on the 7th and 8th.
[Photo by Samsung Electronics Service]

The camp was conducted in two sessions, first and second half of the year. Considering the nature of the service industry, which is prone to emotional labor, the focus was on psychological stability and recharging of employees.

In the first half of the year, about 240 service engineers and counselors participated and recovered their body and mind during a 1-night, 2-day stay in eight regions including Gyeongju and Yangpyeong.

In the second half of the year, the program is conducted in three stages: awareness, recovery, and filling, focusing on healthy mind management. Programs such as meditation healing the 'inner self' with experts including stress management specialists and singing bowl meditation instructors, healing walks in nature, and relationship improvement through personal tendency analysis are conducted.

Kim Jeong-hoon, Executive Director and Head of the Win-Win Team at Samsung Electronics Service, said, "Engineers and counselors must be emotionally stable to provide the best service," adding, "We will continue to operate various employee recharging programs in the future."

This content was produced with the assistance of AI translation services.