AI Automatically Finds Kibo Guaranteed Products for You

Customer-Tailored Warranty Product Recommendation Service Opened

The Korea Technology Finance Corporation (Chairman Kim Jong-ho, hereinafter referred to as Kibo) announced on the 5th that it will launch a data and artificial intelligence (AI)-based 'Customized Guarantee Product Recommendation Service' that automatically finds guarantee products desired by customers.

The guarantee recommendation service provides the most suitable guarantee product to customers within one minute after they enter company information such as the startup date, industry, and representative's career. Explanations and preferential conditions for the recommended guarantee products are also provided.

Kibo developed the guarantee recommendation service by combining a human logic (HL) model and an AI-based model to maximize customer convenience and satisfaction. The human logic model is a model that logically determines the eligibility conditions for each guarantee product and recommends the appropriate guarantee product to the customer, while the AI model recommends the optimal guarantee product for the customer through learning based on new guarantee data.

Kibo analyzes customer usage results and conducts model enhancement and guarantee product updates twice a year, in the first and second halves of the year. In the future, it plans to provide a service that matches the startup support project databases of related government agencies with customer information to find and recommend the most suitable startup support projects to customers.

To use the guarantee recommendation service, customers need to log in to Kibo's digital branch via PC or mobile device, select the 'Guarantee Product Recommendation Service' under the 'Technology Guarantee' tab, and enter their company information.

Kim Jong-ho, Chairman of Kibo, said, "The guarantee recommendation service was developed to provide customers with the most suitable product information in advance, reducing the burden of guarantee applications and enabling smooth communication during consultations." He added, "Kibo will continue to discover customer-tailored services that the public can feel by utilizing internally accumulated big data and digital new technologies."

This content was produced with the assistance of AI translation services.