"Emergency Room for Emergency Patients"... Campaign for Proper Emergency Room Usage Culture

‘Large hospital emergency rooms are for emergency patients’ ‘Touch Touch E-gen (E-gen·Emergency Medical Information App)’.

The Ministry of Health and Welfare is launching a public awareness campaign called ‘Promoting Proper Emergency Room Usage Culture’ for one month starting from the 27th, coinciding with the Chuseok holiday period when emergency room visits increase. This campaign is conducted in collaboration with the Central Emergency Medical Center of the National Medical Center.

The purpose is to reduce the concentration of mild patients in large hospital emergency rooms and to inform the public that they can receive prompt treatment at nearby emergency rooms through the Emergency Medical Information app.

Last year, about 4 million mild patients visited emergency rooms, approximately nine times more than severe patients. This has caused social problems as actual emergency patients were unable to receive timely treatment. The Ministry of Health and Welfare plans to deliver the message ‘Please yield large hospital emergency rooms to severe and emergency patients’ through 119 emergency medical consultation and the E-gen emergency medical information app.

Additionally, to increase awareness of the E-gen app, they plan to utilize public service advertisements and viral videos. The E-gen app provides information on nearby emergency rooms, locations of automated external defibrillators, and emergency treatment guidelines for various situations.

Park Min-su, Vice Minister of Health and Welfare, said, “Through this campaign to promote proper emergency room culture, we hope it will be an opportunity to take the first step toward resolving emergency room overcrowding by encouraging severe patients to use large hospitals and mild patients to use nearby hospitals appropriately.” He added, “We will continue to do our best to ensure that all emergency patients visiting emergency rooms are transported and treated in a timely manner.”

This content was produced with the assistance of AI translation services.