Seoul Metro Corporation, Daily Children's Station Manager Experience

Fall Semester Subway Station Day Manager Experience Event for Elementary Students Near Stations...Curiosity about Station Facilities, Safety Rule Education...Providing Career Exploration Opportunities

Seoul Metro will hold a one-day station manager experience event three times from the 12th to the 19th to celebrate the start of the fall semester, inviting a total of 56 elementary school children near subway stations.

At the end of July, the company sent demand survey letters to 17 elementary schools near subway stations and will conduct the event with three schools that expressed interest in participating.

This event was promoted to provide elementary school students, who are future potential customers, with an opportunity to explore career paths through experiencing the duties of a station manager and to enhance the friendly image of the company.

The station manager oversees all operations related to subway station management with the highest priority on citizen safety. To ensure safety, they perform various tasks including inspecting convenience facilities, patrolling the station, customer service, and managing transportation revenue.

On the 12th, 21 fifth-grade students from Seoul Jamhyeon Elementary School participated in the one-day station manager experience at Jamsilnaru Station on Line 2. The event began with the station manager giving an overall explanation about the station. Participants then moved to the Customer Safety Office to experience various facilities and had the opportunity to make announcements within the station themselves.

Moving to the concourse, participants practiced how to purchase and recharge transportation cards. For fifth graders, explanations were also provided about changing from a children’s card to a youth card after graduating elementary school to ensure proper ticket use. Additionally, they received education on subway etiquette, including consideration for transportation-vulnerable groups such as the elderly, pregnant women, and wheelchair users.

Afterwards, they took the escalator to the platform and learned safety rules such as holding the handrail without walking while riding the escalator. They also experienced how to request rescue by using the internal emergency intercom in case of being trapped due to sudden elevator stoppage.

Finally, they patrolled the station, performing station manager duties such as inspecting various convenience facilities and guiding customers. Students who participated in the one-day station manager experience were given a Ttota character doll as a souvenir. One participant said, “The various emergency call devices inside the station leading to the Customer Safety Office and the walkie-talkies used for communication among staff were very fascinating,” adding, “It seems that the station facilities are well prepared for various situations.”

Kim Seok-ho, Head of the Sales Division at Seoul Metro, said, “I hope this opportunity to directly see and experience various facilities inside the station, which are usually difficult for the general public to access, provided a valuable experience and unforgettable memories,” and added, “We hope that the children who participated in this experience will become future members of the Seoul Metro family.”

This content was produced with the assistance of AI translation services.