‘Poketmon Korea’ That Did Not Disclose Random Box Contents... Fair Trade Commission Correction Order

The Fair Trade Commission imposed a corrective order on Pokemon Korea for not providing information about the components while selling random boxes.

According to the Fair Trade Commission on the 12th, Pokemon Korea sold a random box called the "2023 New Year's Lucky Box" on its cyber mall "Pokemon Store" in January 2023, without providing information such as product names and countries of manufacture for the 83 candidate products in the random box.

A random box refers to a sales method where consumers only know the pool of possible candidate products that may be delivered, but cannot know exactly which product will be delivered until they check the contents. According to the Electronic Commerce Act, sellers must notify consumers of information such as the product name and country of manufacture of the products they sell.

Pokemon Korea did not display the candidate products for the random box or their information, only showing the selling price of the random box and the prices of the components. Since no information was provided about what products could be included, consumers were deprived of the opportunity to make a rational purchasing decision. Accordingly, the Fair Trade Commission imposed a fine of 1 million won along with an order to prevent recurrence.

The Fair Trade Commission stated, "This action is not a sanction on the random box sales method itself, but a sanction on the act of not providing consumers with the minimum necessary information," and added, "It is expected to warn businesses selling random box products in a similar manner and contribute to the prevention of consumer damage caused by lack of information."

This content was produced with the assistance of AI translation services.