Naver Electronic Documents, National Tax Service Mobile Notification Service Launched

Naver will start the National Tax Service (NTS) mobile notification service from the 25th. Taxpayers can report and pay over 120 types of national tax-related information, including Earned Income Tax Credit, comprehensive income tax, and national tax refunds, through Naver, KB Kookmin Bank, and Shinhan Card.

With the launch of this NTS mobile notification service, Naver has further expanded its electronic document service domain. Since obtaining the certified electronic document intermediary license in 2019 and regulatory sandbox approvals from public and private institutions, Naver currently provides electronic document services to over 200 organizations, including the National Health Insurance Service, National Pension Service, Ministry of the Interior and Safety, and Seoul City. Additionally, Naver delivers approximately 40 million annual NTS mobile notifications through its electronic document platform.

Naver cited excellent convenience, security, and stability as the reasons behind offering the largest-scale electronic document service in Korea. In the case of paper mail, delivery failures often occur due to unknown addresses or recipient absence. Naver sends notifications to users via various channels such as push notifications and emails upon document arrival. If the user does not check the document, additional reminders are sent at the midpoint of the validity period and two hours before expiration to ensure timely review.

Naver electronic documents fundamentally block phishing and smishing attempts. Unlike messages or messengers, Naver electronic documents cannot be impersonated by unspecified senders, and notifications direct users to Naver’s dedicated NTS electronic document inbox. Before opening documents, identity verification is required through Naver Certificate, mobile phone authentication, or Naver Pay password to prevent sensitive personal information leakage in advance.

Naver is also fully committed to infrastructure investment and disaster response to provide stable services to its 47 million members. Naver electronic documents enable stable sending and receiving through IDC dualization, and in case of system failures caused by disasters, equipment backup and recovery manuals have been established and implemented for rapid restoration.

Ok Kyung-soo, leader of the Naver Electronic Document Center, stated, “Citizens of all ages should be able to conveniently and safely receive national tax-related information in various situations. Therefore, we formed a consortium centered on Naver with KB Kookmin Bank, the top bank in the banking sector, and Shinhan Card, the top card company, to provide this service.” He added, “Going forward, we will provide national tax information through the highly reliable Naver and consortium electronic documents to ensure taxpayers have no concerns about smishing or other security issues.”

Meanwhile, Naver’s electronic document service is widely used across public institutions, financial institutions, and private companies, contributing to environmental protection by replacing paper mail with electronic documents. To date, approximately 206 million sheets of paper have been saved through Naver electronic documents, reducing 2,176 tons of carbon emissions. This is equivalent to saving 24,000 trees or 9,200 liters of water.

This content was produced with the assistance of AI translation services.