SKT and Daegu Metropolitan City Support Isolated Households with AI Speakers

SK Telecom announced on the 24th that it has signed a business agreement with Daegu Metropolitan City, the Daegu Metropolitan City Social Welfare Center Association, and the Happiness Connect Foundation for the AI care service project, ‘24-hour AI Caregiver Support Pilot Project.’

This project was promoted as part of the ‘Daegu Metropolitan City Solitary Death Prevention Implementation Plan’ to provide emotional stability by installing artificial intelligence (AI) speakers in households of middle-aged and elderly high-risk groups who are isolated and living cut off from the outside world.

At the agreement ceremony held at Daegu City Hall on the afternoon of the 23rd, (from left) Shin Sang-yoon, President of the Daegu Metropolitan City Social Welfare Center Association, Jeong Ui-gwan, Director of the Daegu Metropolitan City Health and Welfare Bureau, Lee Junho, Vice President in charge of ESG Promotion at SKT, and Park Dae-ho, Executive Director of Happy Connect, pose for a commemorative photo holding the agreement document.
[Photo by SKT]

Daegu Metropolitan City and the Daegu Metropolitan City Social Welfare Center Association select care recipients and support them through case managers at comprehensive social welfare centers. SKT provides voice recognition AI and ICT technology used in the care service, while Happiness Connect is responsible for 24-hour monitoring at the ICT Care Center (Integrated Control Center), including emergency dispatch, welfare checks, dementia prevention, and emotional psychological care.

Based on the results of the solitary death survey conducted throughout Daegu this month, SKT plans to provide pilot services to about 1,000 people selected by Daegu Metropolitan City. The service target will gradually expand by reflecting field opinions.

The agreement ceremony held at Daegu City Hall the previous afternoon was attended by Shin Sang-yoon, President of the Daegu Metropolitan City Social Welfare Center Association, Park Dae-ho, Executive Director of Happiness Connect, and Lee Junho, Vice President in charge of ESG promotion at SKT.

Jeong Ui-gwan, Director of the Health and Welfare Bureau of Daegu Metropolitan City, said, “The 24-hour AI Caregiver Support Project is a public-private cooperation project to support the safe and enjoyable life of those at risk of solitary death, and it is expected to greatly help prevent solitary deaths.”

Lee Junho, Vice President of SKT, stated, “Based on AI technology, we plan to continuously advance care services to contribute to solving social isolation issues and protect the safety of the public.”

This content was produced with the assistance of AI translation services.