"Helping New Public Officials Adapt Organizationally"... JongnoWiki Service Draws Attention

Online service 'JongnoWiki' containing 47 types of information necessary for new (transferred) employees to be operated through the internal administrative network starting this month

Developed in-house without a separate budget, attracting attention by saving about 60 million KRW in budget... Covers various topics such as current status of district administration, personnel, salary, and official document preparation methods

Jongno-gu (Mayor Jeong Munheon) has built an online service 'JongnoWiki' that comprehensively contains information related to public service life and work to help new (transferred) public officials adapt to the organization, and has started full-scale operation from this month.

Previously, the district provided a booklet titled ‘Jongno Public Service Life Guide,’ but there were difficulties for new employees to fully familiarize themselves with their work due to lack of necessary information and its dispersion. As a result, psychological burdens such as mistakes and work delays during the adaptation process after being assigned to departments were significant.

To improve these issues, the district has built the online service ‘JongnoWiki’ containing 47 types of information necessary for new (transferred) public officials and has started providing it through the internal administrative network from this month.

In particular, it is notable that the service was developed and built in-house without a separate budget, saving approximately 60 million KRW.

‘JongnoWiki’ is broadly composed of essential information ranging from the most basic parts such as district administration status, personnel, salary, pension, and tasks to be done on the first day (using the administrative portal, administrative telephone usage, etc.) for adapting to work and public service life, to essential topics for full-fledged work performance such as ‘official document preparation methods,’ ‘budget expenditure,’ ‘information disclosure,’ ‘project promotion,’ and ‘administrative vehicle use.’ It is expected that not only new and transferred employees but all employees will be able to easily utilize it.

A new public official said, “Even when I wanted to ask a senior something, I sometimes struggled alone because I didn’t know what I knew or didn’t know, or where and how to start asking. Accessing JongnoWiki to obtain work-related information was very helpful.”

Mayor Jeong Munheon said, “About 200 new and transferred public officials in Jongno-gu last year and this year account for 16% of the total staff. Nowadays, with many pending issues, it is a large number for seniors to calmly teach one by one. Since their quick adaptation to public service life and rapid acquisition of a certain level of work competency directly affect the quality of administrative services, we plan to continuously develop JongnoWiki.”

This content was produced with the assistance of AI translation services.