“We Will Prevent Customer Harm” … Gyeongnam Bank Officially Apologizes for Employee Embezzlement
Apology to Local Residents for Embezzlement via Employee Document Forgery
Will Implement Stronger Measures to Restore Customer Trust
BNK Gyeongnam Bank officially apologized for the embezzlement through illegal methods such as forgery and alteration of private documents by an employee recently discovered.
On the 3rd, Bank President Ye Gyeong-tak of BNK Gyeongnam Bank held a press conference at the head office and said, "We sincerely apologize to our customers and local residents who cherish and love Gyeongnam Bank."
Kyung Nak-kyung, President of Gyeongnam Bank, is holding a press conference and issuing an official apology.
View original imageHe continued, "We will ensure that our customers do not suffer any damage related to this incident," and added, "We will recover the embezzled funds as much as possible to minimize the bank's losses."
He also added, "We will be reborn with a resolute determination and painstaking efforts to quickly restore customers' trust."
BNK Gyeongnam Bank plans to first establish an internal control analysis team to thoroughly inspect and improve the entire system to prevent recurrence.
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Additionally, the bank intends to strengthen compliance monitoring personnel to enhance continuous surveillance functions, implement measures to reinforce human monitoring functions such as a whistleblower reward system, and consider conducting external professional consulting in the mid to long term, thereby preparing intensive supplementary measures to improve internal controls.
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