Hwasun-gun Records 92.73 Points in Integrity Happy Call Survey, Up from Last Year

Fairness in Work Similar to Integrity Scores Highest at 93.95 Points

On the 20th, Hwasun-gun, Jeollanam-do announced that the 'Integrity Happy Call' survey targeting civil petitioners related to corruption-prone tasks resulted in a score of 92.73, an increase from last year.

The survey was conducted to improve civil petition satisfaction and integrity by reflecting improvements after conducting a questionnaire (monitoring) targeting civil petitioners involved in tasks prone to corruption.

The survey was conducted via telephone questionnaire from July last year to May this year, sampling 500 civil petitioners who handled tasks related to ▲contracts ▲subsidies ▲taxation and finance ▲permits and approvals in Hwasun-gun.

All survey items, including ▲task satisfaction ▲staff friendliness ▲task fairness, showed higher results than last year, with task fairness, which is most closely related to integrity, scoring the highest at 93.95 points.

The county has been implementing various policies to improve staff responsibility, integrity, and civil petition satisfaction, such as requiring all employees to wear name tags, assigning team leaders at civil petition counters, and deploying specialized civil petition counselors.

A county official stated, “Based on the results of our internal survey, we will review and accept the improvement requests presented by residents to create an integrity-driven Hwasun that satisfies both residents and public officials.”

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