Dongjak-gu Operates KakaoTalk Chatbot Service 'Dongjak Help Real Estate'

Dongjak-gu Operates ‘Dongjak HELP Real Estate’ KakaoTalk Chatbot Service

Night Consultation Office Operated for the Convenience of Lease Fraud Victim Application Consultations, Including Young Adults Starting Their Careers

Dongjak-gu (Mayor Park Ilha) announced on the 17th that it will operate the ‘Dongjak HELP Real Estate’ chatbot service, which provides real estate information based on the KakaoTalk channel.

Any resident can search for ‘Dongjak HELP Real Estate’ in the KakaoTalk search bar to obtain useful real estate-related information and resolve their questions through the chatbot within the channel.

Recently, inquiries from civil petitioners have significantly increased due to frequent changes in real estate laws and policies, such as the enforcement of the Special Act on Lease Fraud and the extension of the grace period for imposing fines on housing lease contract reporting.

Accordingly, the district established the channel using KakaoTalk, which is easy to use and accessible, recognizing the need for a system that enables quick response to civil complaints and easy communication.

The main contents include ▲Precautions for lease contracts ▲Opening of real estate brokerage businesses ▲Real estate transaction reporting, housing lease reporting ▲Individual official land price, with frequently asked information organized.

For example, if you click on ‘Precautions for Lease Contracts,’ you will see detailed explanations subdivided into before contract signing, at contract signing, after contract signing, and after payment and moving. If you search for ‘Josang land’ (ancestral land), it will display eligibility for application, methods for finding ancestral land, and links to related sites.

In addition, starting from the 19th, the district will operate a ‘Night Consultation Office for Lease Fraud Victims’ every Wednesday from 6 p.m. to 8 p.m. for residents who find it difficult to visit during weekday business hours.

By visiting the Dongjak-gu Office Real Estate Information Division, residents can receive guidance on ▲filing damage claims and consultations ▲support for lease fraud victims under the Special Act ▲and free legal consultation linkage upon request.

Park Ilha, Mayor of Dongjak-gu, said, “Through the KakaoTalk channel, we can quickly deliver news related to real estate laws and policies, making it more convenient for residents,” and added, “We will continue to do our best to provide resident-centered administrative services.”

This content was produced with the assistance of AI translation services.