NCSoft Publishes Sustainability Management Report 'ESG PLAYBOOK 2022'

NCSoft published its sustainability management report, ‘NCSOFT ESG PLAYBOOK 2022 (hereinafter ESG PLAYBOOK),’ on the 29th.

Through the ESG PLAYBOOK, NCSoft disclosed the implementation details and achievements of 2022 based on three core ESG management values: ▲‘Joy Created Together’ from the perspective of customers and employees ▲‘Digital Responsibility’ in terms of technology development and application ▲‘Qualitative Leap in Society’ regarding responsibilities as a member of society.

Yoon Song-yi, Chairperson of NCSoft’s ESG Management Committee, stated, “In the diversifying global environment, ESG management is an indispensable element to guarantee sustainability, and we have made various efforts. In 2023, we intend to focus even more on sustainable management based on ‘right goals and sincere practice,’ and we will transparently disclose these achievements while continuously expanding communication with stakeholders, including the board of directors.”

Under ‘Joy Created Together,’ activities to enhance diversity and inclusion within content and services, as well as a customer communication culture that continues from the development stage, were introduced. NCSoft is conducting ‘culturalization’ activities to understand and apply the diversity of countries worldwide, and through ‘NCing,’ which communicates with users from the development stage and reflects feedback, it is expanding touchpoints with customers.

In ‘Digital Responsibility,’ efforts and achievements related to information security, personal data protection, AI ethics, and service stability were disclosed. NCSoft became the first domestic game company to acquire the global personal data protection certification ‘CBPR (Cross Border Privacy),’ and it continuously improves its security management level by maintaining and renewing various international information security certifications.

‘Qualitative Leap in Society’ includes activities related to environmental management, future generations, and local communities. NCSoft has established an execution system for environmental management and evaluates climate change-related risks and opportunities based on the recommendations of the ‘TCFD (Task Force on Climate-related Financial Disclosures),’ subsequently conducting response activities. The company has also launched the social contribution project ‘NC WITH PLAY’ with employees, carrying out contribution activities on various themes such as future generations and the environment.

NCSoft established the ESG Management Committee in 2021, the first among domestic game companies, and continues its ESG management efforts by publishing sustainability management reports. In 2022, it was the first domestic game company to be included in the Dow Jones Sustainability Index (DJSI) Korea index and received the highest ratings among domestic game companies from both domestic and international ESG evaluation agencies.

This content was produced with the assistance of AI translation services.