Gyeongnam Bank Expands 'Non-Face-to-Face Certificate Issuance Service' Implementation

Corporate Client Accounting Settlement, Individual Year-End Tax Settlement

Includes Most Certificates and Documents

BNK Gyeongnam Bank is expanding its 'Non-face-to-face Certificate Issuance Service' to enhance customer convenience.

The non-face-to-face certificate issuance service allows BNK Gyeongnam Bank customers to issue major bank transaction certificates such as balance certificates, financial transaction confirmation letters, and foreign currency remittance confirmation letters through internet banking or mobile banking without visiting a branch.

With the expansion of the service, corporate customers who were previously not eligible can now receive 70 types of certificates.

Additionally, individual customers, who were previously provided with 40 types, can now issue a total of 57 types of certificates with 17 new additions.

In particular, the certificates issued non-face-to-face by BNK Gyeongnam Bank are the most numerous in the financial sector, including most of the certificates the bank provides to its customers.

To use the service, customers access internet banking or mobile banking, select the desired certificate and issuance method, and proceed through steps such as setting query conditions and previewing results.

In the certificate issuance menu, customers can check the history of certificates issued non-face-to-face, and previously issued certificates can be reprinted without going through the issuance application process again.

The certificates include a 'QR code and 3-step barcode' to verify the authenticity of the issued certificate.

Issuance methods include PDF download, printing from a PC, mobile printing via Wi-Fi connection between mobile devices and printers, and email delivery.

Lee Kyung-gi, Leader of the Digital Strategy Department, said, “Through the expansion of the non-face-to-face certificate issuance service, we have alleviated the inconvenience of branch visits for corporate customers who need various certificates during accounting settlements and provided the convenience of issuance through non-face-to-face channels. Furthermore, the number of certificate types available to individual customers has increased. We will do our best to ensure that bank customers can receive the services they want anytime and anywhere through BNK Gyeongnam Bank’s non-face-to-face channels.”

This content was produced with the assistance of AI translation services.