LG Electronics Obtains 'Business Owner Qualification Test' Certification to Enhance Service Credibility

Certified by Korea Industrial Human Resources Corporation to Independently Operate Repair Technician Qualification Examinations

LG Electronics has obtained the 'Employer Qualification Certification' granted by the Human Resources Development Service of Korea under the Ministry of Employment and Labor. Going forward, it plans to independently operate repair technician qualification tests, cultivate professional service personnel, and provide more credible services.

On the afternoon of the 28th, LG Electronics held a certificate awarding ceremony and plaque unveiling event for the Employer Qualification Certification Operating Company at LG Electronics Pyeongtaek Digital Park in Pyeongtaek, Gyeonggi Province. Attendees at the site included Jung Yeon-chae, Vice President of LG Electronics Customer Value Innovation Division, Jung Jae-woong, Executive Director of LG Electronics Customer Value Innovation Division, Kim Hye-kyung, Director of Competency Evaluation at the Human Resources Development Service of Korea, and Oh Chang-yeol, Director of the Southern Gyeonggi Branch of the Human Resources Development Service of Korea.

The Employer Qualification Certification is a system in which the Human Resources Development Service of Korea guarantees the credibility of in-house qualification tests conducted by employers to develop and improve the job skills of their employees. The Human Resources Development Service of Korea grants certification based on professional consulting results, educational system consistency, qualification evaluation standards, pilot operation results of the system, and operational plans.

At the certificate awarding ceremony and plaque unveiling for the business operator qualification verification company held on the 28th at LG Electronics Pyeongtaek Digital Park in Pyeongtaek-si, Gyeonggi-do, LG Electronics and Korea Industrial Human Resources Corporation officials are taking a commemorative photo. From the left in the photo: Kang Juseok, LG Electronics Customer Value Innovation HR Manager; Jeong Jaewoong, LG Electronics Customer Value Innovation Korea Service Manager; Jeong Yeonchae, Vice President of LG Electronics Customer Value Innovation Division; Kim Hyekyung, Director of Competency Evaluation at Korea Industrial Human Resources Corporation; Oh Changyeol, Head of Gyeonggi Southern Branch of Korea Industrial Human Resources Corporation; Jang Seokgeun, Head of Qualification Analysis and Design Department at Korea Industrial Human Resources Corporation. / Photo by LG Electronics

Having acquired the Employer Qualification Certification, LG Electronics will independently operate officially recognized repair technician qualification tests. LG Electronics service managers who pass the tests will obtain nationally certified level qualifications. The target categories include electrical repair technician qualifications (Level 1 and 2), electronic repair technician qualifications (Level 1·2), air conditioner repair technician qualifications (Level 1·2), and PC repair technician qualifications (Level 1·2) for LG Electronics' major product lines.

Through this certification, LG Electronics expects to secure expertise in service technical capabilities. It also anticipates boosting the pride of service managers. Vice President Jung stated, "We will continuously enhance customer satisfaction and trust by providing differentiated experiences through services that customers can trust and rely on."

This content was produced with the assistance of AI translation services.