SK C&C Appoints Kim Wanjong as Chief Customer Officer
On the 27th, SK Inc. C&C appointed Kim Wanjong, Head of Digital Business, as the new Chief Client Officer (CCO), overseeing the entire customer-facing business organization.
Through this organizational restructuring, SK Inc. C&C unified all customer-facing functions under the CCO to streamline customer channels. The Strategic GTM Division, Manufacturing Digital Division, ICT Digital Division, and Financial Digital Division, each organized by key customer industries, were placed under the CCO. This enables comprehensive support for customers' business innovation through customer-centric digital solutions.
Kim Wanjong, CCO of SK Inc. C&C, stated, “We aim to provide trusted digital IT services through active communication and collaboration with our customers,” adding, “We will devote our efforts to carrying out various customer-focused initiatives and creating customized digital innovations to enhance customer satisfaction.”
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By appointing a Chief Client Officer, SK Inc. C&C plans to expedite decision-making related to customers’ digital IT services and establish a customer-centric structure across all business operations. Additionally, the company intends to merge the new business organization based on digital technology with the Digital Tech Center, which leads research and development (R&D), to generate synergy between business and R&D.
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