Kakao to Accept Additional Small Business Damage Claims Until Next Month

Kakao announced on the 18th that it will extend the application period for support funds until the end of next month for small business owners affected by service disruptions caused by a data center fire.

Kakao accepted damage reports from small business owners from October 19 to November 6 last year. Documents were then accepted from these applicants between January 30 and February 27 this year.

Considering small business owners who missed the application deadline last year, Kakao extended the submission period once until the 14th of this month. However, to accommodate those needing to supplement their documents, the application period will be further extended until the end of May. New damage compensation applications will also be accepted during this period.

On October 15 last year, a fire broke out at the SK C&C Pangyo data center, which houses about 32,000 Kakao servers, causing major services to go down.

In response, Kakao formed the '1015 Damage Support Council' with organizations and experts including the Korea Federation of Small and Medium Business, Korea Startup Forum, and Korea Consumer Federation to analyze damage cases and announced a compensation plan in December last year.

This content was produced with the assistance of AI translation services.