Jo Ju-wan, President of LG Electronics, Says Leaders Need Curiosity, Learning, and Balance to Make Good Decisions

Leadership Topic 'CEO F·U·N Talk' Held
Leaders Are Those Who Provide Direction, Make Decisions, and Deliver Results
"Manage Stress Before It Builds Up Enough to Cause Burnout"

LG Electronics announced on the 16th that President Jo Joo-wan held a 'CEO F·U·N Talk' on leadership for team leaders at the LG Twin Towers in Yeouido, Seoul, on the 13th.

About 4,000 team leader-level organizational managers participated in this sixth dialogue since President Jo took office.

Jo Joo-wan, President of LG Electronics, held a 'CEO F·U·N Talk' on the 13th at the LG Twin Towers in Yeouido, Seoul, giving a lecture on the theme of 'Leadership' to team leaders. This was the sixth employee communication program conducted since his inauguration.
[Photo by LG Electronics]

President Jo defined a leader as someone who provides direction and makes decisions. He emphasized that in an uncertain business environment, the role and responsibility of leaders are crucial to further enhancing the company's competitiveness and innovating organizational culture.

He said, "A leader is someone who provides direction, prepares for the future, exerts influence, makes decisions, moves the organization, and creates results."

He explained leadership by dividing it into strategic thinking, execution capability, communication, and organizational culture. To execute, he said a systematic process must be established that involves intense discussion, sharp questioning, persistent follow-up, and clear accountability at every stage.

President Jo explained the conditions for leaders to make good decisions. He said, "Leaders who make good decisions need curiosity, learning, and a balanced perspective that reflects external opinions." In particular, he noted that the insight necessary for customer experience innovation comes from abundant curiosity and continuous learning.

He added, "No matter how difficult it is, let's become 'bold optimists' who create daring challenges and relentless innovation with the belief that the answer is always with the customer. Let us not forget that our future will be determined by what we think and do now."

Jo Joo-wan, President of LG Electronics, held a 'CEO F·U·N Talk' for team leaders at the LG Twin Towers in Yeouido, Seoul, on the 13th, delivering a lecture on the theme of 'Leadership.' This was the sixth employee communication program conducted since his inauguration.
[Photo by LG Electronics]

He also emphasized the importance of communication and organizational culture. President Jo said, "Communication is a series of processes that reveal problems and solve them together." The essence of communication lies in transparency and sincerity. He stated, "A shift in mindset that views problems within the organization not as troubles but as solvable treasures creates a healthy organizational culture."

During the Q&A with team leaders, he shared how to become an executive. President Jo said, "If you promote three superiors and have five juniors who sincerely follow you, you can become an executive," explaining, "Promoting three superiors means you have excellent capabilities, and having five juniors who sincerely follow you means you have leadership."

He also shared his experience overcoming burnout. When asked about burnout, he said, "I have experienced it," and added, "You need to find ways to overcome and resolve it, whether through work or with the people you work with." He further noted, "Before that, you must manage yourself and relieve stress so that it does not accumulate to that extent."

LG Electronics conveyed that attendees resonated with President Jo's lecture. In particular, they responded positively to the lecture content and words of empathy such as "Continuously upgrade yourself," "Lead your boss! Let's develop meta-competencies," and "Sorry and thank you for not recognizing the difficulties of leaders earlier."

This content was produced with the assistance of AI translation services.