[Chatham House Roundtable] Government Control or Self-Regulation? The Bizarre Governance of Financial Holding Companies
Ownerless Financial Companies, CEO Positions Hold Absolute Power
Board Fills Allies to Dig 'Trenches' and Often Self-Approve 3-4 Consecutive Terms
Strengthen Eligibility Screening and Eradicate Factional Culture
Parachute Appointments and Government Control Reappear with Regime Changes, Causing Eyesores
Officials Shed Uniforms to Pose as Civilians, But Government Forces Remain Government Forces
Our newspaper's economic and financial think tank, the 'Asia Economy Chatham House Roundtable,' held an in-depth discussion on the 9th at the Lotte Hotel in Sogong-dong, Jung-gu, Seoul, under the theme "Government Control or Self-Rule? The Curious Case of Financial Holding Companies' Governance." Attendees included former Korea University Visiting Professor Dongwon Kim, former Vice President of the Korea Institute of Finance Jaeha Park, former Director of Hana Financial Management Research Institute Hyunki Bae, former President of Shinhan Financial Group Sanghoon Shin, and former Blue House Economic Secretary Won-dong Cho (in alphabetical order). They unanimously agreed that "It is problematic for financial holding company CEOs to fill the board with allies and then self-renew their terms," and "Equally disgraceful is government control that ousts CEOs and parachutes in replacements every time the administration changes just because they dislike them."
To end such controversies, many diagnosed that the advancement of governance is necessary, which requires a threefold harmony of systems, culture, and restraint of power. There were also calls for fundamental reforms to reduce the authority of financial holding company chairpersons and impose responsibilities on them.
The Asia Economy Chatham House Roundtable follows the 'Chatham House Rule,' where the list of participants is disclosed but individual remarks are anonymized. Below is the full transcript of the discussion.
◆ Moderator = Jungjae Lee, Director and Editorial Advisor of Asia Economy Economic Media School
On the 9th, participants are taking a photo before the discussion at the 2nd Asia Economy Chatham House Roundtable titled "Government Control or Self-Regulation, the Wonderland of Financial Holding Company Governance," held at Lotte Hotel in Jung-gu, Seoul. From the left: Lee Jeong-jae, Director and Editorial Advisor of Asia Economy Economic Media School; Cho Won-dong, former Chief Economic Secretary to the President; Kim Dong-won, former Visiting Professor at Korea University; Shin Sang-hoon, former President of Shinhan Financial Group; Park Jae-ha, former Vice President of Korea Institute of Finance; Bae Hyun-gi, former Director of Hana Financial Management Research Institute. Photo by Kang Jin-hyung aymsdream@
View original imageTo Prevent Financial Holding Company Chairpersons’ Self-Renewal, the 'Trenches' of Friendly Boards Must Be Eliminated First
Recently, Asia Economy published an interesting article. According to the report on the 30th, 70% of CEOs have disciplinary records from authorities. On March 5th, 75% of outside directors of the five major financial holding companies will be replaced. To quote the media, "The trenches built by financial holding company CEOs are being completely overturned."
After that, former Financial Services Commission Chairman Lim Jong-ryong was appointed as the new chairman of Woori Financial Group. What does this mean? I think it means that the 'governance establishment' we pursued through bank privatization and other reforms has ultimately failed. Of course, Woori Financial says "there was no external pressure." Then, is it self-claimed external pressure, or did Woori Financial itself do this for reform? This remains a mystery. The core issue we need to discuss is why such suspicions of government control, an outdated suspicion, still arise.
Because of the external effects financial institutions have, it is natural for the government to supervise financial companies. But the problem is the unclear distinction between normal supervisory functions and improper personnel intervention. This problem always occurs right after regime changes and then disappears.
As you know, there is a famous maxim in the financial world: "Never, ever fight the government troops (官軍)." There is a similar saying in the City of London. It seems to be a global commonality. But why is there no controversy over government control in the UK, but there is in Korea? That is the problem.
Globally, there is a rule called the 'fit-and-proper test' regarding personnel matters such as CEO or board composition. The UK Financial Conduct Authority (FCA) requires financial institutions to report even the pre-process of how they conducted the fit-and-proper test. If you appoint someone like Mr. Kim as CEO, you must report who, when, where, what, how, and why they were selected.
Don't fight the government troops. But what if, like in Woori Financial’s case, the government troops take off their uniforms and enter as civilians? Does taking off the uniform make them civilians? Even if they take off the uniform and return, government troops remain government troops. The reason why improper personnel interventions frequently arise is because of incompetence. A true master strikes without leaving a wound. Government control is the same. The masterful government control leaves no trace.
Ultimately, in my view, the core problem is a backward supervisory system. If the fit-and-proper test system is established, clumsy government control will leave traces. The Financial Services Commission emphasized governance advancement plans in last month’s work report, and the president said "OK, do it that way," so now government control will leave traces. This is a good thing.
One question remains: Why have we not properly implemented the fit-and-proper test until now? Is it because our financial authorities are ignorant or unaware? I think it is because ambiguous and vague supervisory regulations were convenient for the authorities. According to our supervisory regulations, financial institutions must report immediately after appointing CEOs, etc. There is no reason to intervene in the appointment. But after the appointment, they raise issues. If an undesirable person is appointed, they threaten to hold them accountable or say the appointment was wrong, wielding the 'government control' sword. In contrast, in the UK, all fit-and-proper tests are conducted 'prior.' Only after the fit-and-proper test is completed can the board recommend and the shareholders elect.
Is government control the only problem? Self-renewal is also a big issue. CEOs build trenches with close allies and often serve three or even four terms. This cannot be solved by supervisory regulations alone. Regulations are necessary conditions but not sufficient. During the 2008 financial crisis, there was controversy in Wall Street that boards became 'rotary clubs,' meaning social clubs. Financial holding companies have more board activities than others. The more active the board, the stronger the trenches protecting the CEO. The financial authorities should pay attention to this.
Why is this? Because the 'arm’s length principle' is broken. The arm’s length principle?support but no interference?is a basic taboo and norm for outside directors. But in reality, outside directors receive generous salaries and cars. The more they get along with the CEO, the harder it is to maintain the arm’s length principle.
On the 9th, participants are sharing their opinions at the 2nd Asia Economy Chatham House Roundtable titled "Government Control or Self-Regulation, The Wonderland of Financial Holding Company Governance" held at Lotte Hotel in Jung-gu, Seoul. Photo by Jinhyung Kang aymsdream@
View original imageI also once opposed as an outside director and have regretted it ever since. Perhaps due to our homogeneous society, those who oppose are not forgiven. Leaving a record of opposition in the board is strongly disliked. They say, "Why do you do that to someone you see often?" or "Why are you doing this?" If you don’t want to be ostracized, you compromise. You give up thinking, "It won’t help even if I oppose."
When I said fit-and-proper tests are necessary but not sufficient, it is because unless the arm’s length principle is established, financial company boards are likely to become the CEO’s aides. The arm’s length principle is a matter of use, not form. It is a matter of behavior and culture, not system. I think financial holding company boards allowing CEOs to serve three or four terms is a matter of use and relationships. Since the arm’s length principle is not accepted in our society, boards tend to act as CEO trenches.
Alternatively, they form factions and fight fiercely. There was such a case in a bank in the past. Everyone becomes one faction forming a rotary club, or they split into two factions fighting. This is ultimately a matter of professionalism and culture of directors, not something that can be regulated by supervisory rules.
What is needed first is to establish the fit-and-proper test. Once established, government control will become very difficult. The appointment process will be transparent, making it hard for boards to become rotary clubs or factions. The supervisory authorities must look into whether a bank has faction problems. They need to supervise not only the appointment process but also whether the board functions properly. They must continuously demand the arm’s length principle be established. I think this is the answer.
FSS Claims "No Involvement," but Behind the Scenes Says "Don’t Take That Person, Take This One"
Actually, banks prefer director-level officials from the FSS rather than executives. Executives sit and make calls to former subordinates, which the authorities dislike as 'giving orders.' Director-level officials, on the other hand, work diligently, visiting people to explain and understand field opinions, building brotherly relationships. From the bank’s perspective, a grade-2 director is much better for this reason.
You mentioned former outside director Byun Yangho of Shinhan Financial Group. He was the one who spoke out the most.
I want to mention former Sogang University Professor Kim Byung-joo as a model outside director. No matter how much he drank the night before, when he sat at the meeting, he spoke bluntly. Honestly, I don’t know if people really want to be outside directors or if professors’ main job is being outside directors. The term of outside directors also needs adjustment. Currently, the term is 2 years plus 1, 1, 1, 1 years. Because of that extra 1 year, they keep watching the CEO. Whether 2 plus 2 or 2 plus 1, the term should be fixed. Then they won’t watch the CEO. When I was chairman of Foundation K, I set the board term to 2 years, renewable once for 2 years, total 4 years. I also changed the chairman to a single term. I changed the articles of association. Then I was accused of privatization and other nonsense.
The financial holding company chairpersons recently had terms like 3 years + 3 years + 3 years, totaling 9 years if reappointed three times. Meanwhile, subsidiary presidents or bank presidents have terms like 2 years + 1 year. That’s very wrong. They say it’s to control the organization efficiently, but I think it’s very wrong.
So they dare not speak to the FSS. Moreover, controlling shareholders need support from the bank. The picture looks good but the actual effect is not good. We need to think deeply about governance. What is the answer? I don’t know, but outside directors should not be too biased toward the side they belong to. But that’s the problem; it’s hard not to be.
On the 9th, participants are sharing their opinions at the 2nd Asia Economy Chatham House Roundtable titled "Government Control or Self-Regulation, The Curious Case of Financial Holding Companies' Governance," held at Lotte Hotel in Jung-gu, Seoul. Photo by Jinhyung Kang aymsdream@
View original imagePresident’s Mention of 'Stewardship Code' Is Good, but Financial Companies Say "Just Lobby the Voting Bodies"
I opposed the enactment of the Financial Company Governance Act, arguing it should not be done by law. But after the law was enacted, it became a 'cover.' The law is quite loose, with no active requirements, only passive ones, so just complying with the law is enough. The law requires compliance with outside director term rules and external evaluations, but it is formal and easy. All financial holding companies submit governance reports scoring 100 points. Self-renewals and shadow government control all pass legally. The law was made but caused regression. The law is followed but its purpose is not fulfilled.
The important thing is how to make checks and balances work. When making systems, we must consider how they will operate or be abused. Systems alone are not enough. First, internal management must be good; second, supervisory authorities must monitor well; third, the market must recognize it. The media’s role is also important. The market should reflect this in stock prices. No single party or authority can do it alone.
The president mentioned the 'Stewardship Code' during the Financial Services Commission’s work report. I fully agreed when it was introduced. Will it work? Shinhan, Hana, and KB Financial Groups have over 70% foreign shareholders, but they have no interest in domestic governance. The National Pension Service’s voting rights committee exists, but it is unclear if they exercise voting rights transparently and objectively. Sometimes they oppose on government orders, and if people don’t pay attention, they wonder, "Why did they support (or oppose) that agenda?" So the role of voting advisory bodies is important, but there are few such bodies. Foreign shareholders rely on ISS (Institutional Shareholder Services), and domestically there are only a few like the Korea Corporate Governance Service and Daishin Economic Research Institute. So they think, "We can just lobby the voting advisory bodies." They lobby heavily on sensitive issues like bank interests or personnel. They turn these bodies friendly. Checks and balances cannot work. The advisory bodies have few staff, often one or two cover all domestic companies. They say they explain but actually lobby. Sensitive matters pass or reappointments succeed smoothly. Relationships are relationships, but during lobbying, all relationships are mobilized, including people who cannot refuse. I think this structure makes checks and balances difficult.
Most Outside Directors Are Former Government Officials or Professors; Need More Diversity Including Businesspeople
Regarding outside directors, I compared many overseas cases while working at a financial holding company. The biggest difference is that most outside directors here are former government officials or professors. Other countries have many businesspeople as outside directors, but here they cannot due to conflict of interest rules. The pool of outside directors is too limited. So diversity is low, and the device of outside directors, which should properly check and balance, does not work well.
I thought Shinhan’s case was the best. There was a dispersed but clear voice from Korean-Japanese shareholders who appointed outside directors and had a clear succession plan. You could see who would succeed next, and governance was stable. So before the 'Shinhan incident,' I thought our holding companies should follow Shinhan’s example. But later, other issues arose even within Shinhan. On the other hand, KB Financial Group had very strong outside directors, which sometimes shook CEO governance. Former government officials continued to come down as well.
Seeing these various cases, I think it’s not easy, but the answer lies in the difficulty. Different companies have different governance, which is the answer. Some may have internal CEOs, others external. The five major financial holding companies should have different governance. Depending on whether major shareholders are concentrated or dispersed, governance should differ, and communication with the market and authorities should be appropriate.
Government Influence on KB Financial Outside Director Nominations: "I’m Just the Chair, I Can’t Intervene"
In the late 1980s, when I returned from studying abroad and joined the Financial Research Institute, the US pushed for partial opening and autonomy of our financial market due to trade surpluses. We created a financial reform blueprint and underwent US verification. The core was how to appoint CEOs autonomously, but no concrete plan was made.
Before the foreign exchange crisis, financial reform discussions heated up, emphasizing governance advancement starting with banks. At that time, non-standing directors, not outside directors, were introduced. From 1995 to 1997, I worked on governance advancement, and the foreign exchange crisis highlighted governance issues. A task force was formed. After 2000, outside director-centered governance advancement was established. CEOs were appointed through boards. The current system’s foundation appeared in the 2000s and has lasted over 20 years.
Did it work well? No. The government keeps changing the system but results are poor. There are differences in advancement levels among banks. Some say boards are too strong, but even KB Financial Group is fine. If the board were too strong, problems like Woori Financial wouldn’t occur. The government controlled or the president shook things internally, or the board was used as a tool for privatization. The foundation of governance is outside directors’ independence.
I think how outside directors are selected is most important. The government seems to treat outside director positions as 'cakes' to be distributed. If they treat it as appointments and say "You go here, you go there," how can outside directors be independent? They watch the president or the government that appointed them.
Selecting CEOs through outside directors is not the best but the second best. The problem is operation. How to operate? The key is independence. Outside directors should select CEOs based on their expertise and conscience without watching anyone. But they don’t. I was on the board during the Shinhan incident, and the board did not function. The board should have taken control and resolved the issue, but everyone watched someone’s eyes. If Shinhan was like this, what about other financial companies?
Ultimately, the most important thing in CEO appointments is board independence. Without it, nothing works. How to maintain board independence? Prevent 'intervention.' KB Financial practically maintains independence. I was chair of KB Financial’s outside director nomination committee. Even Chairman Yoon Jong-kyu did not know who the candidates were until I told him. KB Financial divides candidates into seven fields like finance, accounting, consumer protection, and circulates about 30 candidates to some experts and unknown external experts. It’s a huge waste of time and cost. Then they sum scores simply and submit the top eight candidates to the board. Directors score them based on their judgment. The top four emerge, and no one knows who will be selected. Unexpected candidates often appear. So the chairman is quite nervous about who will be outside directors. The government once contacted me to intervene, but I said, "No, it’s impossible by system. I’m just the chair." That’s how to prevent intervention. If operated like this, it works. Outside directors can keep their independence by following the well-designed system with conscience. Independent directors select CEOs well.
Looking at Woori Financial, that was how KB Financial did it in the past. The CEO appointment date is fixed, and they wait until then. Suddenly, when the game starts, anyone can apply. They rush to search firms or headhunters for candidate lists. Then chaos ensues, and all kinds of backing are mobilized. So there is no predictability. I was a director at Shinhan Bank and KB Financial Group. KB Financial had a crisis before Chairman Yoon came and then he put much effort and money into governance. At least that system is managed regularly. I hope other financial companies try that. KB Financial maintains a CEO candidate pool, updating it twice a year. Internal candidates include vice presidents and subsidiary presidents, and external candidates are renewed. They get lists from headhunters and vote to maintain the pool. They select from about 20 candidates. If a random candidate comes in due to regime change, is that acceptable? I think this is a representative case of shaky governance.
I think CEO candidates should be managed continuously. If candidates are managed continuously, outside directors cannot be unaware of new candidates. They report and evaluate annually. Candidates may change. Sometimes accepted candidates are replaced. That’s why continuous management is important. Selecting from this pool maintains stability and reduces external influence. This may not be the best but the second best.
On the other hand, I think internal influence is more important. Even if Chairman Yoon doesn’t know who outside directors are, he builds relationships with them. That is a personal matter. It depends on outside directors’ conscience and expertise in selecting CEOs for the organization.
"Excluding Former Government Officials from NH Chair Lim Jong-ryong Is Excessive"
Another issue is government control. Lim Jong-ryong became chairman of Woori Financial Group. Excluding him just because he is a former government official, or insisting that only former government officials should come when the organization is shaken, both are excessive. Looking at the real sector, failing companies don’t always choose executives from Samsung but not from the Ministry of Trade, Industry and Energy. Excessive media focus on government control is not good. It should become natural for former government officials to be candidates. But the culture of inserting government officials when things get strange should disappear.
Fit-and-proper tests are not a big deal. Qualified people, not so-called 'crazy' ones, should be presidents. When I visited the UK, the legal system is common law. If someone is judged fit to be president, they are; if not, they aren’t. But we have a civil law system, so it must be defined by law. Therefore, I also think fit-and-proper tests are necessary but not sufficient. Good CEOs cannot be guaranteed by fit-and-proper tests alone. We should not rely solely on them. Ultimately, we should maintain the current governance system, which is not the best but the second best, and operate it skillfully. Also, every regime should recognize the 'limited nature of regimes' and refrain from excessive personnel intervention that shakes financial companies. Government control has failed for decades. If the regime intervenes in personnel, bank employees ignore the president and instead lobby the FSS or Financial Services Commission. That’s why governance was changed. It is a system built after much thought, so it should be operated well.
Financial Holding Company Chairpersons More Powerful Than Presidents, But Bear No Responsibility
Why were financial holding companies created? The purpose was universal banking. Since breaking legal boundaries was difficult, they created holding companies to enable universal banking. For that, they needed personnel authority and information. Information means customer data from banks. For example, if you do card business, you know how corporate working capital flows. Investment companies provide direct financing and consulting. M&A is possible. They gather customer information to build group-level strategies. Of course, responsibility follows. Since personal financial information is involved, responsibility arises. That’s why financial holding companies were created.
But after creating holding companies, conflicts arose between holding companies and banks, like at Woori Bank. Also, privacy protection has become so strict that it is almost impossible to cross the threshold. Managing financial and related IT systems at holding companies has become nearly impossible. That’s why holding company CEOs or executives bear no responsibility. But personnel authority remains. Lobbying power remains. What appears under this system is political factions. Earlier, outside directors were called rotary clubs, but they are political factions. They inevitably become political factions for chairperson reappointment. Absolute power with authority but no responsibility attracts many candidates. The pie is too big.
I think if financial holding companies are created, they should be given responsibility matching their authority or reduce the pie. But now, I think there is little room to add responsibility under the current system. I doubt whether universal banking is appropriate under the current system. So the conclusion is to reduce the pie. The holding company should be made like an audit or supervisory committee. For example, not a financial holding company chairperson but a supervisory committee chairperson. I don’t know if it should be full-time or non-standing. But the supervisory chairperson should not exercise personnel authority full-time. Personnel should be entrusted to heads of subsidiaries or organizations. The supervisory chairperson only observes whether they do well and holds them accountable if not. I don’t know why the financial holding company chairperson should continue to have the four emperor status. The 'arm’s length principle' discussed today is very difficult to observe culturally and habitually. I think either reduce the pie or assign responsibility matching authority.
FSS Weak When Sanctioning, Strong When Interfering Where Not Needed
Board Chair Appoints His Junior and Self-Renews, Financial Holding Company Chair Stronger Than FSS
I don’t understand why holding company chairpersons are not held responsible. The chair presides over sales meetings. Holding companies have a business unit (BU) structure, a matrix organization, all connected. Holding companies have corporate centers and shared service centers; the former handles strategy, finance, risk, the latter IT. The BU heads are appointed by the chair. The chair presides over sales meetings. Responsibility should be assigned to the chair. Formally, responsibility is assigned to the vice president or bank president, but that is formalism. Actually, the chair should be responsible because all reports go to the chair. They just don’t sign. So the chair should bear real responsibility.
Like Punishing Chaebols, Financial Holding Company Chairs Should Be Held Responsible for Influencing Company Decisions
<Discussant B> Former outside director Choi Young-hwi served only twice and declared opposition to a third term from the start. I think such people are a model for outside directors.
Chairman Lim Jong-ryong Proved Management Ability by Acquiring Woori Investment & Securities; Why Only Talk About Government Control?
Chairman Lim stepped in amid this situation. Whether self- or other-nominated, he has private sector experience. He was chairman of NH Nonghyup Financial Group. Woori Financial has fallen to fourth place in the industry. Why? Because it cut off its own arm. The core was selling Woori Investment & Securities. If Woori Financial had done well, it should have transferred Woori Bank’s investment part to Woori Investment & Securities to grow it for universal banking. But it didn’t. Instead, it sold Woori Investment & Securities to improve performance numbers. Who bought it? NH Nonghyup Financial Group under Chairman Lim. He can make such strategic decisions. The NH Nonghyup board consists entirely of Nonghyup Central Association directors. He persuaded them that this was necessary for financial holding companies. Why talk only about government control and not this? I don’t understand.
FSS Governor Lee Bokhyun’s "Direct Communication with Boards" Is Good, But Must Not Become a Spoils System
Personnel authority is important and concentrated in the chair. If the chair has no personnel authority, what then? Why have a holding company? Someone must balance power. The board should do it primarily, but they have limits.
Therefore, the FSS’s authority must always stand as the last bastion. They should not interfere unnecessarily but intervene firmly where needed. Financial companies must always be wary of the FSS. It’s not right for chairpersons to belittle the FSS like in the previous administration.
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