SKT Launches Intensive Mobile Network Quality Management Ahead of Seollal Holiday

[Asia Economy Reporter Kang Nahum] SK Telecom announced on the 17th that it will intensively manage mobile communication quality to provide stable service during the Lunar New Year holiday.

From the 20th to the 24th, ahead of the Lunar New Year holiday, a special communication situation room will be operated, and approximately 1,300 specialized personnel from subsidiaries, affiliates, and partners will be deployed nationwide to monitor communication services 24 hours a day. The total number of holiday work personnel from related companies such as SKT, SK Broadband, SK O&S, and Home & Service reaches 6,700 people.

SKT has expanded the capacity of 5G and LTE base stations mainly in train stations, bus terminals, airports, major tourist attractions, accommodations, and busy districts where an increase in mobile communication traffic is expected nationwide. They will also thoroughly manage mobile communication quality in habitual congestion areas on highways where localized data traffic increases are expected, as well as the TMAP service, which customers frequently use on their way to and from hometowns.

SKT predicted that the highest traffic on highways will occur on the afternoon of the 20th, the day before the holiday, during the outbound trip, and on the day of the Lunar New Year during the return trip, and has completed pre-quality inspections and service optimization work. During the holiday period, nationwide data usage on the day of the Lunar New Year is expected to reach its peak, increasing by about 21% compared to normal times.

Additionally, considering the possibility of increased movement by individuals or small groups during this Lunar New Year holiday, communication infrastructure inspections have also been completed for major sections of highways and national roads, ancestral gravesites and public cemeteries, resorts, and camping sites.

Meanwhile, to support family gatherings using mobile phones such as untact Sebae (New Year's bowing), SKT will provide free video call services to its customers for four days during the holiday (January 21st to 24th). Based on usage patterns from past holiday free video call support, SKT expects the number of video call users during this Lunar New Year to increase about threefold compared to normal times.

International roaming used by overseas travelers is expected to increase by 30% compared to normal times during the Lunar New Year holiday period.

Sung Jinsoo, head of SKT Infrastructure Service CT, said, "We plan to make every effort to operate stable services so that customers can have a happy Lunar New Year holiday without inconvenience."

This content was produced with the assistance of AI translation services.