Seongdong-gu Introduces Barrier-Free (BF) Civil Petition Form Writing System

Jung Won-oh, Mayor of Seongdong-gu, is operating an unmanned terminal at the opening ceremony of the 'Smart Civil Petition Form Writing System' on the 9th.

Seongdong-gu Introduces Nation's First Barrier-Free (BF) Civil Petition Form System Considering Both Non-Disabled and Disabled Individuals

Pilot Service Launched at Five Locations Including Seongdong-gu Office Civil Petition Office, Oksu-dong, Seongsu 1-ga 2-dong, Wangsimni 2-dong, and Sageun-dong Community Centers; Planned Expansion to 17 Districts by November

[Asia Economy Reporter Park Jong-il] Seongdong-gu (Mayor Jung Won-oh) held an opening ceremony for the 'Smart Civil Petition Form System' on the first floor of the district office on the 9th.

This is the nation's first barrier-free unmanned terminal system installed in accordance with the enforcement of the Act on the Prohibition of Discrimination Against Disabled Persons (’23.01.), designed to accommodate information-vulnerable groups such as the disabled and the elderly.

Civil petitioners can automatically fill in personal information fields using public data through mobile driver's license and PASS authentication. Additionally, by utilizing voice and touch functions, users can complete and submit 15 types of civil petition forms including ▲reissuance of resident registration cards ▲resident registration moving-in reports ▲application for welfare recipient fee reductions.

Using this system reduces the time required to complete forms compared to traditional paper forms and prevents input errors caused by mistakes.

Notably, the kiosks introduced by Seongdong-gu feature a digital tactile map with real-time braille module placement and screen reader technology for the visually impaired, sign language video support for the hearing impaired, a lower UI layout for wheelchair users, and large font and magnifier functions for the visually impaired and elderly, ensuring convenient use for digitally marginalized groups.

Starting from the 9th, the district began pilot services at five locations including the Seongdong-gu Office Civil Petition Office, Oksu-dong, Seongsu 1-ga 2-dong, Wangsimni 2-dong, and Sageun-dong Community Centers, with plans to develop more advanced services and expand to all 17 districts by November this year.

Jung Won-oh, Mayor of Seongdong-gu, stated, “We will establish Seongdong-gu’s smart civil petition form system as a standard model and strive to ensure that no one is left behind, allowing everyone to equally enjoy the benefits of digital administrative services.”

This content was produced with the assistance of AI translation services.