Gyeongnam Province to Enhance Taxpayer Convenience in the New Year

Next-Generation Local Tax Revenue Information System Simultaneously Launched Nationwide

Gyeongnam Provincial Government. / Photo by Se-ryeong Lee ryeong@

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Seryeong] The next-generation local tax revenue information system, jointly developed by the Ministry of the Interior and Safety and 16 metropolitan cities and provinces nationwide, is scheduled to be launched in 2023.

Gyeongnam Province announced on the 28th that the system will be simultaneously launched in 16 metropolitan cities and provinces nationwide, excluding Seoul, between January and February next year, allowing integrated viewing of local taxes and non-tax revenue tasks in a unified environment.

According to the province, Gyeongnam and each metropolitan city and province have been working with the Ministry of the Interior and Safety since 2019 to improve the existing system operated since 2005, investing 216.9 billion KRW over four years for development.

The existing system had continuously enhanced its functions alongside the development of the local tax system, but urgent improvements were needed due to frequent malfunctions caused by aging, inefficiencies from manual processing, and limitations in adopting new technologies.

This development has realized an intelligent system through the application of a nationwide integrated cloud system, artificial intelligence (AI), big data statistics, and Internet of Things (IoT) technologies.

The online filing and application services of the nationwide local tax filing and payment service ‘WETAX’ have been expanded, and a user-friendly interface optimized for mobile environments has been created.

An AI-based consultation chat robot called ‘WETAX Bot,’ which allows consultations via chat, has also been introduced.

One of the simple payment methods, the ‘Visible Automated Response System (ARS),’ has been introduced, and integrated operation of ‘virtual account’ payments, which are operated separately by local governments, has become possible.

Shim Sangcheol, head of the Taxation Division, said, “With the launch of the next-generation local tax revenue information system, it is expected that taxpayers’ convenience in using tax administration and work efficiency will greatly increase,” adding, “We will continue to improve policies and systems to enhance the quality of tax administration services.”

This content was produced with the assistance of AI translation services.