CJ OnStyle and NutriOne Hold Ceremony to Announce Consumer-Centered Management Support Agreement
Infrastructure and Network Support for Partners
Yoon Sang-hyun, CEO of CJ ENM Commerce Division (from left), Jung Dong-young, Vice President of Korea Consumer Agency, and Kwon Jin-hyuk, CEO of NutriOne, are taking a commemorative photo after the declaration ceremony. (Photo by CJ OnStyle)
View original image[Asia Economy Reporter Lim Chunhan] CJ OnStyle announced on the 14th that it held a support agreement proclamation ceremony for NutriOne, a health functional food distribution specialist company, to obtain Consumer-Centered Management (CCM) certification.
Consumer-Centered Management certification is a nationally accredited system that evaluates and certifies every two years whether a company's management activities are organized around consumers and continuously improved. The evaluation is conducted by the Korea Consumer Agency, and the certification is handled by the Fair Trade Commission. CJ OnStyle has maintained the longest domestic certification period for 15 years through eight re-certifications since first obtaining CCM certification in the distribution industry in 2007.
CJ OnStyle is taking steps to help its partners in the spirit of expanding consumer-centered management activities externally. As part of this, it held a support agreement proclamation ceremony for consumer-centered management with NutriOne, one of CJ OnStyle’s major partners, and plans to support its partners to actively fulfill their roles as consumer-friendly companies.
CJ OnStyle will assist NutriOne in obtaining consumer-centered management certification by preparing official documents, providing laws and consumer response guides for resolving consumer disputes, and supporting the company’s social responsibility through CJ OnStyle’s infrastructure and network.
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A CJ OnStyle official said, “Our efforts to protect consumers and realize customer satisfaction have resulted in maintaining the longest CCM certification period in the country,” adding, “Starting with the support agreement proclamation ceremony with NutriOne, we will actively share our related know-how and take the lead in co-growth with our partners.”
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