Hana×Woori Bank, Following Joint Branch, Opens 'Joint Automated Branch'

Following the Joint Store Opening in April, Yanghaeng's Second Collaboration Case... Joint Installation of Yanghaeng ATM in Mangwol-dong, Hanam-si, Gyeonggi

[Asia Economy Reporter Yu Je-hoon] Hana Bank announced on the 6th that it will open a 'joint automated branch' to enhance financial consumer convenience in Mangwol-dong, Misa District, Hanam City, Gyeonggi Province, in collaboration with Woori Bank.

The joint automated branch operated by both banks will install two automated machines from each bank in one space and operate from 7 a.m. to 11:30 p.m. daily. Customers will be able to perform transactions such as deposits and withdrawals, passbook updates, account transfers, and utility bill payments through the installed ATMs.

This is the second cooperation case between the two banks following the joint branch opened in Shinbong-dong, Suji District, Yongin City, in April, the first of its kind in the banking sector. It was prepared to minimize customer inconvenience due to branch relocations. Through this, the two banks aim to enhance convenience for customers who use both banks, while also achieving efficient space utilization and reducing operating costs.

Both banks also see joint automated branches as an alternative in areas where it is difficult to operate substitute channels due to future branch relocations or consolidations. For example, when Hana Bank relocated its Misa Station branch on the 5th, customer inconvenience was anticipated, but with the opening of this joint automated branch, customers can continue to conduct banking transactions through the ATM.

A representative from Hana Bank's Channel Strategy Department stated, "Hana Bank and Woori Bank have joined hands once again to minimize customer inconvenience caused by branch relocations and to provide more efficient services," adding, "We will continue to make our best efforts to improve accessibility to alternative channels and enhance customer satisfaction by improving financial consumer convenience."

This content was produced with the assistance of AI translation services.