[2022 Capital Investment Award] Korea's First Weekly Trading of US Stocks... Resolving Customer Complaints

WM (Overseas) Division Grand Prize

Jang Seok-hoon, President of Samsung Securities

[Asia Economy Reporter Park So-yeon] Samsung Securities won the Best WM (Overseas) Award at the '2022 Asia Capital Investment Awards.' The award was given in high recognition of its achievements in resolving customer inconveniences by providing innovative services through weekly trading of U.S. stocks. It is credited with addressing the difficulties faced by 'Seohak Gaemi' (individual investors investing in U.S. and other overseas stocks) customers who experienced inconveniences such as lack of sleep while trading overseas stocks at night. Samsung Securities was the first in the world to offer trading services for all U.S. stocks during nighttime based on local U.S. time. It formed an exclusive partnership with 'Blue Ocean,' the only alternative trading system approved to support nighttime trading, and collaborated with major companies including Jane Street, the world's largest market maker. Through this, it provided customers with services such as pair trading, risk management, and real-time trading services through dedicated PBs.

Real-time quotes for individual stocks on the New York Stock Exchange were provided free of charge to all customers. The company operated a 24-hour 'Global Desk' to support overseas stock investment even during domestic holidays and expanded the trading base by offering fractional trading services for overseas stocks. Within just 10 business days after the service launch, the number of trading customers exceeded 30,000, and the transaction amount surpassed 100 billion KRW. The cumulative transaction amount reached 2 trillion KRW over 140 business days. The number of heavy traders who trade more than 1 million USD monthly also more than doubled compared to the early stages of the service. President Jang Seok-hoon stated, "We will take the lead in resolving customer inconveniences and strive to expand the base of overseas stock trading."

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