"Prevented Voice Phishing" ... BNK Gyeongnam Bank, Daecheong Branch Security Guard Receives 'Certificate of Appreciation'

A security officer working at BNK Gyeongnam Bank Daechung Branch received a certificate of appreciation from the Gimhae Western Police Station for preventing voice phishing.

[Asia Economy Yeongnam Reporting Headquarters Reporter Song Jong-gu] A security guard working at BNK Gyeongnam Bank Daecheong Branch received a ‘Certificate of Appreciation’ from the Gimhae Western Police Station for preventing voice phishing.

The security guard at Daecheong Branch, along with branch employees, protected a customer’s assets who was about to withdraw 20 million won after being deceived by a voice phishing scammer on the 17th.

Earlier, a branch employee refused the cash withdrawal request and warned about voice phishing when the customer showed an anxious expression and vaguely explained the purpose of the funds during the transaction process.

Upon hearing this, the Daecheong Branch manager and the security guard monitored the customer outside the branch for protection, confirmed suspicious circumstances such as the customer staying in the vehicle for a long time, and reported to the nearby police to prevent voice phishing.

The security guard at Daecheong Branch said, “When a customer appears to withdraw a large amount of cash, branch employees pay closer attention and respond accordingly. As a result of teamwork with the staff, we were able to prevent a voice phishing scam. I feel proud to protect the customer’s valuable assets.”

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