Hanwha Life to Provide Massage Service to Call Center Employees

Hanwha Life Insurance Service Team Leader Lee Myeong-eon (third from the right in the photo), Jang Dong-su, Director of the Seoul Southern Branch of the Korea Employment Agency for the Disabled (fourth from the right in the photo), and related personnel are posing for a commemorative photo.

[Asia Economy Reporter Changhwan Lee] Hanwha Life announced on the 2nd that it has opened a healthcare room called ‘Saeneul Rest Area’ at call centers in three locations nationwide (Seoul/Daejeon/Busan).

‘Saeneul’ is a pure Korean word meaning ‘always new,’ expressing the hope that call center employees can forget their tiring day and always have a fresh and healthy mind at the ‘Saeneul Rest Area.’

At the ‘Saeneul Rest Area,’ visually impaired massage therapists provide professional manual therapy services. To this end, Hanwha Life has hired a total of 12 severely visually impaired massage therapists (6 in Seoul, 2 in Daejeon, and 4 in Busan).

The establishment of the ‘Saeneul Rest Area’ was promoted as part of differentiated welfare services for call center employees, who are representative emotional labor workers.

At the opening ceremony of the ‘Saeneul Rest Area’ that day, not only call center employees but also the newly hired visually impaired massage therapists attended and demonstrated massages for the employees.

Myung-eon Lee, head of the Hanwha Life Insurance Service Team, said, "Based on Hanwha’s social contribution philosophy of ‘Together, Far,’ we hired visually impaired massage therapists this time," adding, "We will further expand such welfare services to the Hanwha Life headquarters in the 63 Building."

This content was produced with the assistance of AI translation services.