'To Use as Long as Expected'... LG Trains Experts to Improve Home Appliance Quality

LG Electronics Signs 'Business Agreement to Enhance Reliability Quality Capabilities' with Korean Society for Reliability Engineering

Kim Jong-pil, Head of Quality Management Center at LG Electronics (left), and Park Jung-won, President of the Korean Society for Reliability, are taking a commemorative photo after signing a business agreement. / Photo by LG Electronics

[Asia Economy Reporter Kim Pyeonghwa] LG Electronics is strengthening quality to maintain consumers' trust that "Home appliances mean LG." To this end, it plans to collaborate with related organizations and nurture reliability experts.

On the 25th, LG Electronics announced that it signed a "Business Agreement to Enhance Reliability Quality Capabilities" with the Korea Reliability Society at the Customer Quality Research Center in Pyeongtaek, Gyeonggi Province. Here, reliability refers to a product's ability to operate without failure for the period consumers expect.

The Korea Reliability Society was established in 1999 to advance reliability theory and enhance reliability technology through industry-academia-research cooperation. Experts in industrial engineering, applied statistics, electrical and electronics fields gather to provide reliability education and consulting services to the government, public institutions, and companies.

Going forward, LG Electronics will cooperate with the Korea Reliability Society to develop educational programs for nurturing reliability experts, operate consultative bodies composed of reliability experts, and provide consulting to enhance LG Electronics' reliability. They will also jointly undertake industry-academia projects such as developing accelerated testing methods that consider consumers' actual usage environments to predict expected lifespan and reduce verification periods, aiming to establish a high-level reliability verification system.

Kim Jongpil, Head of LG Electronics Quality Management Center, said, "We will continue to strive to improve quality so that consumers can trust and use LG Electronics home appliances for a long time once purchased."

This content was produced with the assistance of AI translation services.