Shinhan Bank, Complete Overhaul of Corporate Non-Face-to-Face Channels

Web Design Revamp for Easier Corporate Banking and Expanded Convenient Non-Face-to-Face Services

[Asia Economy Reporter Sim Nayoung] Shinhan Bank announced on the 7th that it has completely revamped its non-face-to-face corporate finance channels and newly established a management support platform (Shinhan Biz Mate) to become a comprehensive platform leading the non-face-to-face corporate finance market.

The corporate non-face-to-face channels, including internet banking, mobile banking, and InsideBank for corporate fund management, were completely revamped, and new channels for corporate fund management and corporate management support platforms were newly introduced.

This full-scale revamp improved visibility by redesigning the web with simple and clear digital language from the user's perspective for key functions such as ▲corporate banking tasks ▲corporate fund management (Web CMS) ▲corporate management support, based on communication with customers through surveys and interviews with corporate representatives.

By introducing a ‘non-face-to-face real-name verification process’ in internet banking, Shinhan Bank expanded the digital business areas for corporations by enabling ▲new corporate deposit and withdrawal accounts ▲a newly established overseas direct investment reporting process ▲retirement pension contract transfer applications, thereby enhancing customer convenience.

Shinhan Bank newly established corporate fund management by integrating the PC-installed corporate fund management service ‘InsideBank Lite’ into corporate internet banking, allowing corporate customers to manage funds more easily and conveniently, and providing useful information for both practitioners and managers such as ▲electronic ledger creation ▲bulk inquiry of utility bills ▲issuance of electronic tax invoices.

In particular, through the new launch of Shinhan Biz Mate, a non-financial corporate management support platform, it supports various corporate management activities by providing services such as ▲personnel management including employee management ▲free credit rating inquiry for our company and business partners ▲ESG self-diagnosis and consulting application services.

To commemorate the full revamp of corporate non-face-to-face channels and the introduction of new services, Shinhan Bank will provide a mobile coffee coupon (1 per person) to the first 3,000 customers per channel who apply for corporate fund management services after logging into corporate internet banking and those who complete simple registration and mobile phone identity verification on Shinhan Biz Mate from October 7 to November 4.

This content was produced with the assistance of AI translation services.