[2022 Asia Construction Awards] Kumho Construction, Immediate Defect Repair with 'Eoullim Service'

Asia Economy Grand Prize - Customer Satisfaction Division

[Asia Economy Reporter Ryu Tae-min] Kumho Construction, which received the Asia Economy Grand Prize in the customer satisfaction category, is one of Korea's leading comprehensive construction companies that has proven excellent construction capabilities in all fields of construction including civil engineering, architecture, plants, and housing for 55 years since its establishment in 1967. Through the apartment brand ‘Eoullim’ launched in May 2003, it has rapidly grown and is highly evaluated by demanders in the real estate market. Eoullim means ‘harmony with life, harmony with nature, harmony with people,’ embodying the commitment to build high-quality, luxurious, and eco-friendly homes.

Munsu-ro Kumho Eoullim The First Perspective View

‘Munsuro Kumho Eoullim The First’ is a complex that fully reflects Kumho Construction’s brand value. Located in the center of Ok-dong living area, representing Ulsan, this complex is well-equipped with the three essentials of residence: transportation, education, and living convenience facilities. It is composed of 4 buildings with 3 basement floors and up to 37 floors above ground, totaling 402 households of exclusive 84㎡ units. The unit types are ▲84㎡A 140 households ▲84㎡B 128 households ▲84㎡C 134 households.

Munsuro Kumho Eoullim The First is characterized by an optimal residential location tailored to residents' needs. A stop for Ulsan Urban Railway Tram Line 1, connecting Taehwagang Station and Sinbok Rotary, is planned to be newly established near the complex, which is expected to improve public transportation conditions. Additionally, through Gongyeoptap Rotary where Munsuro, Bongwolro, Samsanro, and Suamro meet, residents can quickly access anywhere in Ulsan city or outskirts, offering excellent accessibility.

The educational environment is also excellent. Prestigious school districts in Ulsan such as Ulsan Jungang Elementary, Hakseong Middle, Ulsan Seo-yeo Middle, Hakseong High, Sinjeong High, and Ulsan Girls' High are within walking distance. The academy district around Munsuro, where famous entrance exam academies are concentrated, is also nearby. Various living convenience facilities such as Lotte Mart, Homeplus, and large hospitals are well established around the complex. Public offices including Ulsan City Hall, Ulsan Nam-gu Office, Ulsan District Court, Ulsan Southern Police Station, and Administrative Welfare Center are located nearby.

Kumho Construction continues efforts in various ways to improve customer satisfaction. They conduct inspection activities from the customer's perspective two months before completion, provide ‘Eoullim Service’ which includes immediate repair of inconveniences or defects through direct visits one year after apartment move-in, and offer ‘Seasonal Specialized Services’ to maintain the complex environment seasonally.

Moreover, Kumho Construction stands out in continuous safety management and environmental projects. They have selected ‘Risk Assessment and Council Meetings,’ ‘TBM,’ ‘Daily Safety Keeper,’ and ‘Daily Safety Process Meetings’ as four core organizations and are actively implementing them. Through these efforts, they achieved zero fatal accidents in 2018 and 2019. In environmental projects, they have maintained accident-free status for the past 20 years and achieved the remarkable feat of winning the ‘Environmental Management Award in all categories’ for the first time in the entire industry.

This content was produced with the assistance of AI translation services.