Coinone Protects 300 Million KRW of Customer Funds... Prevents Voice Phishing Damage

Prevented 3 Voice Phishing Cases in August Through Anomaly Transaction Detection Monitoring

[Asia Economy Reporter Lee Myunghwan] Cryptocurrency exchange Coinone announced on the 5th that it prevented a total of 300 million KRW worth of voice phishing damage last month through the User Protection Center's suspicious transaction detection monitoring and proactive measures.

In August, Coinone's User Protection Center detected suspicious transactions suspected to be related to voice phishing during suspicious transaction detection monitoring. Immediately, in cooperation with the Anti-Money Laundering (AML) Center, it was confirmed that some of the customer's assets were ultimately withdrawn to virtual asset wallets linked to voice phishing through money laundering processes. Coinone promptly took proactive measures by blocking withdrawals from the customer's account and informed the individual of the voice phishing damage.

At the initial notification, the customer was completely unaware of the damage, but after several notifications, they were able to file a voice phishing damage report with investigative authorities. Thanks to Coinone's swift response, the victim was able to protect assets worth approximately 298 million KRW remaining in the Coinone wallet.

Coinone's User Protection Center also preemptively blocked two other voice phishing attempts with the same pattern that occurred in August. The total customer assets protected through the prevention of three voice phishing damages exceeded 300 million KRW. The User Protection Center explained that it analyzes the latest patterns of virtual asset voice phishing based on previously reported damage cases and focuses monitoring efforts accordingly.

Jang Seokwon, head of Coinone's User Protection Center, stated, "Criminal methods targeting virtual assets such as voice phishing are becoming increasingly sophisticated," and added, "Coinone will thoroughly analyze crime types and enhance systems such as suspicious transaction detection to create an environment where customers can invest safely."

Since forming a specialized anti-money laundering response team in 2019, Coinone established the AML Center last year and has been operating suspicious transaction report (STR) monitoring.

This content was produced with the assistance of AI translation services.