Emergency Calls for Fire and Medical Transport '119', Non-Emergency Inquiries '110'

Gyeongnam Fire Headquarters Prepares for Surge in Typhoon-Related Reports

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Seryeong] “Because handling complaints and consultation calls that come in first can sometimes delay receiving urgent life-threatening reports on time, please report non-emergencies to 110.”

The Gyeongnam Fire Headquarters emphasized the need to distinguish emergency calls in preparation for an increase in reports related to heavy rain, floods, and other damages caused by Typhoon Hinnamnor, the 11th typhoon.

The Fire Headquarters requested that in emergencies, people call ‘119’, and for non-emergencies, call ‘110’.

According to the headquarters, an emergency situation refers to cases requiring urgent response due to infringement on major legal interests such as life and body, where rapid action by police, fire, coast guard, etc., is the top priority.

Non-emergency situations include complaints, simple reports, resident grievance consultations, requests for improvement of inconveniences, and specialized consultations that require on-site response but prioritize accuracy and expertise over speed.

The headquarters plans to gradually expand the number of call reception desks from the usual 22 to a maximum of 94 to prepare for a surge in 119 calls due to strong winds and heavy rain caused by the northward movement of Typhoon Hinnamnor.

A headquarters official stated, “We will operate in connection with the 119 comprehensive situation room and 18 fire station situation rooms to establish a proactive and thorough response system to minimize typhoon damage without missing any reports.”

He added, “To respond quickly and smoothly to urgent calls that require priority dispatch such as fires, rescues, and emergency patient transport, please report non-emergencies to 110 instead of 119.”

Kim Jong-geun, head of the Fire Headquarters, said, “In the event of situations caused by the typhoon, the fire department will respond swiftly to minimize loss of life and property according to residents’ calls,” and “Since typhoon damage is expected starting from the southern region, residents are asked to be especially cautious.”

This content was produced with the assistance of AI translation services.