Convenient 112 Reporting... Just Press the Button Even When with the Perpetrator

Published 27 Aug.2022 06:00(KST)

Increased Support for Socially Vulnerable Groups Such as Women and Children

[Image source=Yonhap News]

[Asia Economy Reporter Jang Sehee] A 112 system that allows people to report to the police simply by tapping their phone or pressing a button, even when it is difficult to explain the details of the incident, will be introduced. It is expected that the police's response capability to 112 reports from socially vulnerable groups such as women and children will improve.

According to the police on the 27th, the National Police Agency is launching the Smart Campaign to make it easier for citizens in emergency situations to report incidents. This system enables immediate reporting even when the caller is in the same space as the perpetrator or does not know their exact current location.

The system works by sending a 112 link, which is considered a 112 report by the police, to the caller when they tap or press a button on their mobile phone. This service can accurately identify the caller's location without a location-based service (LBS) request and allows the 112 control center to remotely operate the caller's phone camera.

Additionally, a secret chat function with the police is provided, which can change the chat screen to a Google web page, enabling real-time chatting without revealing that a report has been made.

The purpose is to support quick and accurate understanding of the situation on site in cases of crime, disasters, and emergencies, as well as when the caller does not know their location or is unable to speak.

The "Visible 112" service has been in operation since January this year, and the police have decided to diversify the reporting methods to include mobile phone button sounds or tapping actions to increase public utilization of the service.