Hanwha Life, Allows Customers Affected by Heavy Rain to Defer Insurance Premium Payments for 6 Months
[Asia Economy Reporter Changhwan Lee] Hanwha Life announced on the 11th that it will provide special support to customers affected by the recent heavy rains to share their hardships.
Hanwha Life insurance customers affected by the recent heavy rains can receive a six-month grace period for premium payments and insurance contract loan interest repayments. Customers using loan financing can defer principal and interest repayments for six months. Support is also available if the spouse or direct lineal ascendants or descendants have been affected.
Convenience for accident insurance claims will also be expanded. If hospitalization or outpatient treatment is required due to the heavy rains, accident insurance claims can be made through non-face-to-face channels such as mobile, website, fax, and Smart Planner for six months from the date of the accident, regardless of the claim amount. Hanwha Life plans to process insurance claims as quickly as possible once they are received.
Customers who wish to defer premium payments and loan repayments can visit the nearest Hanwha Life Customer Center or Hanwha Life Financial Services regional office to fill out and submit a handwritten special support application form.
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Applicants must bring a disaster damage confirmation certificate (issued by local governments such as mayor, county governor, or district office head), identification card, and family relationship verification documents (if the affected person is a spouse or direct lineal ascendant or descendant). The application period is until the 8th of next month.
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