Redevelopment Promotion Committee vs. Opposition Faction's Longstanding Conflict... LH Reaches Agreement After 100 Persuasion Attempts
LH Active Administration Promotion Committee Meeting... Presentation of 5 Outstanding Cases
Seoul Jeonnong 9 District, selected as a candidate site for public redevelopment, experienced prolonged project delays due to conflicts between the promotion committee and opposition groups over residential rights following its designation as a planned zone in 2004. Although a committee mainly composed of new villa owners was formed, the project faced the risk of collapse amid concerns that forcibly pushing forward by the promotion committee could cause social repercussions. In response, Korea Land and Housing Corporation (LH) engaged in over 100 persuasion and consultation sessions over four months, ultimately devising a consensus plan that considered both parties' positions and successfully brokered a dramatic agreement between them.
On the 8th, LH announced on the 10th that it held the 2nd LH Proactive Administration Promotion Committee meeting of 2022 at the Seoul Regional Headquarters, where five exemplary cases of proactive administration, including the aforementioned case, were selected and disclosed.
The LH Proactive Administration Committee was established in September last year to resolve public inconveniences arising from LH projects such as housing supply and residential welfare. It selects model cases quarterly and discusses ways to expand proactive administration.
At the 2nd meeting, five exemplary cases of proactive administration were presented: ▲ Improvement of compensation procedures for public interest projects ▲ Conversion of long-abandoned U.S. military bases into parks ▲ Provision of Every-Time defect repair service ▲ Installation of barrier-free facilities in purchased rental housing ▲ Resolution of residential rights disputes in public redevelopment projects.
Among these, the 'Improvement of Acquisition Procedures for Cadastral Discrepancies' case, which resolved a longstanding issue in public project compensation, is an example of regulatory reform. Under the current system, when land with discrepancies between cadastral records and actual area or location is included within the boundary of a public project zone, surveying and land compensation cannot proceed without the owner's consent, posing an obstacle to project advancement.
LH led a public institution roundtable to build consensus on the need for improvement and represented multiple public institutions in conducting a preliminary audit consultation with the Board of Audit and Inspection. As a result, the system was improved to allow surveying of cadastral discrepancy land without owner consent, eliminating delays in public projects.
The 'Every-Time Defect Repair Service Provision' case actively addressed residents' inconveniences. Previously, when dual-income couples and others requested defect repairs outside working hours, complaint handling was delayed, accumulating public dissatisfaction.
In response, since April, LH Gyeonggi Regional Headquarters established a dedicated Every-Time repair service team for 170,000 public rental housing units in the southern Gyeonggi area, providing repairs during nights and weekends. Additionally, they adjusted compensation for maintenance workers performing repairs outside regular hours to enable timely defect repairs. LH plans to verify effectiveness through resident satisfaction surveys and consider nationwide expansion in the future.
LH will also expand legal support and exemption recommendations for employees practicing proactive administration to ensure the culture of proactive administration is established and spread within the organization.
Kim Hyun-jun, LH President, stated, "Proactive administration is not an option but a necessity," adding, "We will continue to strengthen the culture of proactive administration from the public's perspective so that it becomes internalized among all LH members."
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