Bank Clerk Protects 44 Million Won from Voice Phishing Threat to 70-Year-Old Grandmother... Appreciation Certificate Presented by Busan Bukbu Police Station

The chief of Busan Bukbu Police Station is presenting a certificate of appreciation to Ms. A, a female employee of Shinhyup Bank.

[Asia Economy Yeongnam Reporting Headquarters Reporter Hwang Du-yeol] A bank employee quickly responded and protected the assets of a woman in her 70s who was nearly scammed by voice phishing.

According to the Busan Police Agency on the 23rd, at 1:51 PM on the 13th, female employee A at the Shinhyup Bank branch in Gupo-dong, Buk-gu, Busan, reported that "there seems to be a customer who has been a victim of voice phishing," prompting an immediate response.

The victim, a woman in her 70s, B, withdrew 21 million won from another bank and then withdrew an additional 23 million won at the Shinhyup Bank branch.

Employee A found it suspicious that B was withdrawing a large amount of cash and asked what it was for. When B could not answer, A realized it was a voice phishing scam.

Thanks to A’s quick judgment and the police’s prompt response, B’s assets totaling 44 million won were recovered.

The police agency presented a letter of appreciation to A on the 14th, the day after the incident occurred.

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