Seo Dae-seok, Candidate for Gwangju Seo-gu Mayor, Promises to Operate Emotional Laborers Support Center
[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Seo Daeseok, candidate for mayor of Seo-gu, Gwangju Metropolitan City, held a meeting with call center workers on the 25th and announced a pledge to establish and operate a district-run Emotional Labor Support Center.
On the morning of the same day, candidate Seo met with Moon Gilju, a labor safety and health keeper for Gwangju and Jeonnam, and call center workers in the Gwangju area.
At the meeting, he said, "Occupations engaged in emotional labor are causing social problems due to psychological stress and disabilities, leading to a vicious cycle of conflicts in surrounding relationships," and added, "It seems that it is time for Seo-gu to conduct a policy survey on the actual conditions of emotional labor and to develop related policies."
He continued, "For healthy families and a healthy society, mental recovery programs for emotional labor and the training of related professionals have become necessary, so Seo-gu will also establish an Emotional Labor Support Center at the district level and operate appropriate programs."
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He further stated, "We will build a district-run Emotional Labor Support Center targeting directly employed and privately consigned call center workers under the Ministry of Employment and Labor, as well as private emotional laborers, to support the resolution of workers' psychological and emotional issues, operate physical recovery and healing programs, provide specialist-linked services, expand emotional laborer protection systems, and conduct protection activities for emotional laborers," adding, "Through this, it is expected to improve workers' self-esteem and quality of life, as well as change social perceptions of emotional laborers."
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