Non-Face-to-Face Medical Platform Soldak Surpasses 500,000 Users in Q1

Non-face-to-face medical consultation platform Soldak.

[Asia Economy Reporter Lee Gwanju] SolDoc, a non-face-to-face medical consultation platform, announced on the 11th that the number of service users surpassed 500,000 in the first quarter of this year.

The main factor behind this growth is the high rate of follow-up consultations. A SolDoc representative explained, "About 80% of all patients are follow-up patients who have already received an initial consultation at least once," adding, "This reflects the characteristics of our main users who have chronic conditions such as skin diseases or hair loss that require consistent treatment and prescriptions."

SolDoc plans to evolve into a comprehensive healthcare service reflecting user demand. Leveraging the advantage of being a KakaoTalk-based service, it sends KakaoTalk notification messages to guide users to make medical appointments when their prescribed medication is running low, and through collaboration with partner medical professionals, it also produces and distributes online content that easily explains the diseases treated and medication usage to customers.

They are also accelerating the development of artificial intelligence (AI)-based technology. In March, they signed a technology transfer agreement with Yonsei University Industry-Academic Cooperation Foundation to acquire AI-based data collection and analysis technology, and in December last year, they jointly filed a patent in the AI field with the same foundation.

A SolDoc representative stated, "Over the past two years, approximately 4.4 million non-face-to-face consultations have been conducted, allowing extensive verification of the effectiveness and safety of remote medical consultations," and added, "We will take the lead in actively meeting consumers' new needs through technology development."

This content was produced with the assistance of AI translation services.