Gangnam Central I-Park Introduces 'Concierge Service' for Resident Complaint Handling

HDC Hyundai Development Company

Gangnam Central I'Park Exterior

HDC Hyundai Development Company announced on the 26th that it will introduce concierge services for the first time at 'Gangnam Central I-Park,' the first residential complex to be occupied this year.

The concierge service is a personalized service that assigns a dedicated manager to each household, who notifies residents in advance about the receipt, progress, and status of defect management, assists with move-in accompaniment, household and complex living information, and complaint handling. This service helps residents focus on their work and daily life by taking care of inconveniences and hassles. After applying the concierge service to Gangnam Central I-Park, HDC Hyundai Development plans to expand it to other I-Park complexes scheduled for occupancy in the future.

Gangnam Central I-Park is a reconstruction project of Gaenari 4th Apartment, redeveloping it into five apartment buildings ranging from three basement floors to 35 above-ground floors, with a total of 499 households. Construction began in February 2019, and move-in is scheduled for the end of April 2022.

Meanwhile, HDC Hyundai Development conducted a detailed safety inspection by an external safety inspection agency selected by the union from mid-March to mid-April for about one month to alleviate the concerns of union members and buyers and to ensure the move-in schedule proceeds without issues. The inspection included reviewing blueprints, non-destructive testing of all five buildings to verify the building's compressive strength, rebar detection to check the concrete cover thickness, and detailed checks of vertical and horizontal displacements to confirm the structural safety. The comprehensive evaluation grade was rated as Grade A.

Kim Young-sik, chairman of the Gaenari 4th Housing Reconstruction Maintenance Union, said, "We persuaded the union members to select the safety inspection agency directly and gather opinions to proceed with the detailed inspection."

This content was produced with the assistance of AI translation services.