"Where to Service Imported Cars After Warranty Ends? SK Launches Customized App"

SK Networks The Carpet application screen

[Asia Economy Reporter Choi Dae-yeol] SK Networks launched an application (app) called ‘The Carpet’ on the 1st, equipped with functions for diagnosing imported cars and managing maintenance history. It helps vehicle management by utilizing data analysis and artificial intelligence (AI) technology.

The company stated, "We planned an app that allows imported car drivers, who have difficulty choosing maintenance shops with economic efficiency and reliability after the manufacturer's warranty period ends, to find maintenance shops suitable for their vehicles and easily solve vehicle management issues through their smartphones."

The app enables searching for maintenance shops based on necessary information such as the number of maintenance cases for your vehicle model, the number of maintenance cases by manufacturer brand, and the total number of maintenance cases. This information is organized based on actual imported car maintenance data. When maintenance is performed through this app, the invoice is automatically registered in the app for history management. It also provides guidance on consumable replacement cycles.

Using maintenance data of one million imported cars in Korea over the past five years, it informs customers of the most frequently serviced items for their vehicles. There is also a function to assess vehicle condition through AI chat. By uploading an image of a warning light, the app recognizes it and provides guidance on how to respond.

This month, an event is being held offering mobile gift certificates to new subscribers and registered customers. A company official said, "After the pilot service in September last year, we updated the imported car maintenance database and added customer convenience features," adding, "We plan to further expand the quality and quantity of the network, which currently includes about 360 locations, and add more service functions."

This content was produced with the assistance of AI translation services.